Rishabh Waria
Bucklands Beach,AUK
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
10
10
years of professional experience
Work History
Long Life Supervisor
General Distributors Ltd– Countdown Beachlands
Bechlands
06.2023 - Current
- Monitor and manage inventory levels to ensure accuracy and prevent stockouts or overstock situations.
- Performed daily routine work using RF gun.
- Enforce safety protocols and ensure that all warehouse operations adhere to health and safety regulations.
- Plan and optimize the layout of the warehouse to maximize space utilization and efficiency.
- Address and resolve any issues or challenges that arise during daily warehouse operations.
- Communicate regularly with management and other departments to provide updates on warehouse
- performance and address any concerns.
- Collaborate with suppliers and customers to ensure smooth operations and resolve any issues related to shipments or inventory.
- Implement efficient picking and packing processes.
- Schedule work shifts and assignments, ensuring adequate coverage for all activities.
ICT Support Engineer
Sparklife Group
Auckland
06.2019 - 03.2022
- Configure and install PCs, network printing devices, peripherals, IP Phones.
- Generating performance report spreadsheet on daily, weekly and monthly basis for higher management.
- Talking staff through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.
- Updating group policies on users system.
- Expert with Microsoft suite (Excel, Word, Visio, Outlook).
- Management of cloud storage for auto sync ( Dropbox and Google Drive).
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
- Responding within agreed time limits to call-outs.
- Working continuously on a task until completion (or referral to third parties, if appropriate).
- Prioritizing and managing many open cases at one time.
- Rapidly establishing a good working relationship with customers and other professionals.
Sr. Associate Technical Support -L2
Tech Mahindra- AT&T Network Services
IT PARK, Chandigarh
10.2013 - 03.2017
- Conducted data analysis and created reports to track progress against goals.
- Developed dashboards, scorecards and other visualizations to present key performance metrics.
- Prepared ad-hoc reports as requested by senior management team.
- Documented processes related to report generation and maintenance procedures.
- Prepared graphs, spreadsheets and reports for presentations.
- Collected data from reporting tools to monitor vendor inventory.
- Established reporting criteria and standards to effectively maintain data integrity.
- Drafted and formatted reports in alignment with data quality requirements.
- Created and optimized MS Access databases.
- Prepared weekly, Monthly and YTD. Agent performance report for EMEA regions.
Education
Graduate Diploma in Computing -
Unitec Institute of Technology
03-2019
Bachelor of Engineering -
Chitkara University
Chandigarh08-2013
Skills
- Microsoft Suit (Excel, Access, Outlook, visio, word)
- MIS Reporting
- Process Improvement
- Staff Management
- Data Analytics
- Training and Mentoring
- Technical Analysis
- Data Validation
- Data Modeling
- Data Visualization and Presentations
Timeline
Long Life Supervisor
General Distributors Ltd– Countdown Beachlands
06.2023 - Current
ICT Support Engineer
Sparklife Group
06.2019 - 03.2022
Sr. Associate Technical Support -L2
Tech Mahindra- AT&T Network Services
10.2013 - 03.2017
Graduate Diploma in Computing -
Unitec Institute of Technology
Bachelor of Engineering -
Chitkara University
Similar Profiles
Hany IbrahimHany Ibrahim
Customer Journey Operations Manager at Mercedes-Benz General DistributorsCustomer Journey Operations Manager at Mercedes-Benz General Distributors
Chifukwa DakaChifukwa Daka
Auto Mechanic Assistant at Arnky Radiator & General DistributorsAuto Mechanic Assistant at Arnky Radiator & General Distributors
Shiqi(Sara) WangShiqi(Sara) Wang
Teacher at Justkidz BeachlandsTeacher at Justkidz Beachlands