Fiori SAP Application
RIYA PATEL
Auckland,New Zealand
Summary
Versatile team member offering more then 2 years of experience handling tasks smoothly and efficiently. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.Maintains current insight on market trends and customer preferences to boost sales. Open and clear communicator skillful in resolving conflicts and completing purchases.
Overview
3
3
years of professional experience
Work History
Online Assistant
New World
09.2020 - Current
- Conferred with customers by telephone, chat or email to provide information.
- Kept extensive contact list updated with new contacts and changes to existing contacts.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Loaded and unloaded orders at customer's homes or locations.
- Recommended products to customers, thoroughly explaining details.
Sales Assistant
Sales India
Nadiad, India
07.2018 - 12.2019
- Billing the invoices and doing daily and monthly reconciliations
- Input credit and debit card payments in POS system to complete purchases.
- Facilitated ordering and processing of business cards and nameplates for sales team.
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
Education
Bachelor of Commerce -
DDIC
Nadiad 04.2001 -
Skills
Product knowledge
Delivery management
Online ordering familiarity
Customer Relations
Product and service sales
Decision Making
Complaint resolution
POS systems expert
Software
Office 365
Reference
Sharmila Langa (Online Manager)
sharmila.langa@nw.co.nz
0210685816
Mittal Patel (Friend)
0224733919
Timeline
Online Assistant
New World
09.2020 - Current
Sales Assistant
Sales India
07.2018 - 12.2019
Bachelor of Commerce -
DDIC
04.2001 -