Summary
Overview
Work History
Education
Skills
Software
Reference
Timeline
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RIYA PATEL

Auckland,New Zealand

Summary

Versatile team member offering more then 2 years of experience handling tasks smoothly and efficiently. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.Maintains current insight on market trends and customer preferences to boost sales. Open and clear communicator skillful in resolving conflicts and completing purchases.

Overview

3
3
years of professional experience

Work History

Online Assistant

New World
09.2020 - Current
  • Conferred with customers by telephone, chat or email to provide information.
  • Kept extensive contact list updated with new contacts and changes to existing contacts.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Loaded and unloaded orders at customer's homes or locations.
  • Recommended products to customers, thoroughly explaining details.

Sales Assistant

Sales India
Nadiad, India
07.2018 - 12.2019
  • Billing the invoices and doing daily and monthly reconciliations
  • Input credit and debit card payments in POS system to complete purchases.
  • Facilitated ordering and processing of business cards and nameplates for sales team.
  • Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.

Education

Bachelor of Commerce -

DDIC
Nadiad
04.2001 -

Skills

    Product knowledge

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Software

Fiori SAP Application

Office 365

Reference

Sharmila Langa (Online Manager)

sharmila.langa@nw.co.nz

0210685816


Mittal Patel (Friend)

0224733919



Timeline

Online Assistant

New World
09.2020 - Current

Sales Assistant

Sales India
07.2018 - 12.2019

Bachelor of Commerce -

DDIC
04.2001 -
RIYA PATEL