Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic
Robert Mac Farlane

Robert Mac Farlane

Napier City,Napier South

Summary

I have a high level of experience working with families and case management. And I believe my skills and experience are transferable to a career as a case manager with Work & Income. The Work & Income policies and characteristics align with my passion to support whanau. And I believe I will be a great asset to the vision and purpose of Work & Income.


I have extensive experience as a dedicated Social Worker with a proven track record at ME Family Services and Iosis Family Solutions, excelling in case management and compassionate client care. I have achieved significant improvements in community well-being through innovative support programs and effective crisis intervention. I have proven skill sets in group facilitation and strength-based therapy, adept at fostering client self-determination and enhancing family dynamics.



Overview

16
16
years of professional experience

Work History

Social Worker

ME Family Services
04.2014 - 08.2025
  • Updated client documentation for accurate, compliant and current records.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
  • Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
  • Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
  • Advocated for clients to assure respected rights and wishes.
  • Enhanced community well-being by developing and implementing targeted support programs for at-risk populations.
  • Collaborated with other professionals to plan and coordinate care for clients.

Community Social Worker

Iosis Family Solutions
02.2010 - 04.2014
  • Interviewed and assessed patients and patient's family, caregivers and legal representatives.
  • Assisted in the development and implementation of grant-funded projects designed to address specific community issues.
  • Developed close working relationships with service providers to facilitate referral network for addressing mental health and substance abuse issues.
  • Collaborated with schools to implement anti-bullying campaigns, fostering safe environments for students to learn and grow.
  • Enhanced client self-sufficiency through case management services, including goal setting and progress monitoring.
  • Worked closely with case managers and clinical team to better coordinate intensive cases and individualized patient-centered services.
  • Strengthened family dynamics through the facilitation of parenting workshops and support groups.
  • Provided crisis intervention services during emergency situations, offering immediate support and stabilization to affected individuals.
  • Enhanced community engagement by organizing and conducting regular outreach programs.
  • Updated client documentation for accurate, compliant and current records.
  • De-escalated stressful situations through individual and family crisis interventions.
  • Assisted clients with navigating and accessing social services such as housing and medical care.
  • Monitored clients' progress and adapted treatment plans to meet changing needs.
  • Facilitated group therapy sessions to build supportive, communicative client networks.

Education

Bachelors Degree in Bicultural Social Work - Social Work

Te Wananga O Aotearoa
Mangere, Auckland, NZ
11-2014

Skills

  • Compassionate
  • Case management
  • Social services
  • Efficient under pressure
  • Client documentation
  • Data collection and management
  • Community referrals
  • Strengths-based solution-focused therapy
  • Violence prevention
  • Family maintenance
  • Group facilitation

Accomplishments

  • Managed a caseload of between 20 and 30 individuals and families.
  • Developed and operated successful self development programs in primary and intermediate schools e.g. Boxing program.
  • Successfully developed and maintained respectful relationships with whanau, community agencies and government agencies.
  • Enhanced whanau Hauroa through goal setting and strengthening whanau dynamics.

Interests

  • Weight training & Functional training
  • Swimming
  • Biking - e biking
  • Website designer
  • Video & content creator
  • Digital Marketing
  • Movies
  • Self improvement

Timeline

Social Worker

ME Family Services
04.2014 - 08.2025

Community Social Worker

Iosis Family Solutions
02.2010 - 04.2014

Bachelors Degree in Bicultural Social Work - Social Work

Te Wananga O Aotearoa
Robert Mac Farlane