Summary
Overview
Work History
Skills
Certification
Interests
Timeline
Generic

Robyn Allen

The Gardens Manurewa

Summary

Dynamic Centre Manager at Connect Preschool with a proven track record in operations management and staff leadership. Enhanced revenue generation and customer retention through strategic oversight and effective team collaboration. Skilled in financial management and fostering a culture of continuous improvement, ensuring compliance and high service standards.

Overview

45
45
years of professional experience
1
1
Certification

Work History

Centre Manager

Connect Preschool
10.2019 - 03.2025
  • Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting centre objectives.
  • Checked facility, employee work and service levels to maintain compliance with company and industry standards.
  • Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
  • Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
  • Managed daily operations for optimal efficiency, resulting in improved revenue generation and higher customer retention rates.
  • Successfully resolved client concerns by actively listening to their needs and proposing viable solutions that met their expectations.
  • Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and clients alike.
  • Maintained accurate records of all transactions at the centre, ensuring transparency in financial reporting for internal stakeholders.
  • Processed payroll for over 4 employees as part of sound human resources and financial management strategies.
  • Developed and maintained strong relationships with key stakeholders, ensuring smooth communication and collaboration across departments.
  • Monitored financial performance indicators regularly to make informed decisions regarding budgeting adjustments or investments in new resources as needed.
  • Facilitated community partnerships, leveraging local networks to enhance centre's impact and visibility.
  • Fostered culture of continuous improvement, encouraging staff to contribute ideas for operational enhancements.

Preschool Teacher/Administrator

Connect Preschool
10.1994 - 10.2019
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Organized special events like field trips, holiday celebrations, or guest speakers to enhance the educational experience for students while building a sense of community within the classroom.
  • Utilized positive reinforcement to manage classroom behavior, creating supportive learning environment.

Registered Enrolled Nurse

Counties Manukau District Health Board
01.1980 - 11.1989
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.

Skills

  • Operations management
  • Staff leadership
  • Interdepartmental collaboration
  • Facility management
  • Payroll administration and timekeeping
  • Customer relations
  • Teamwork and collaboration
  • Financial management

Certification

Current First Aid Certificate expiry 10/2026

Interests

  • I enjoy cooking for friends and family gatherings
  • Growing herbs, vegetables, or fruits in home gardens

Timeline

Centre Manager

Connect Preschool
10.2019 - 03.2025

Preschool Teacher/Administrator

Connect Preschool
10.1994 - 10.2019

Registered Enrolled Nurse

Counties Manukau District Health Board
01.1980 - 11.1989

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Robyn Allen