Rochelle Robinson
New Plymouth,New Zealand
Summary
Achieved seamless integration into new roles by rapidly mastering essential tasks. Contributed to team success through consistent reliability and efficient work habits. Enhanced workplace efficiency by embracing new challenges and learning opportunities.
Achieved high customer satisfaction through over 20 years of experience in the food and beverage sector. Innovated new recipes and food preparation methods to delight family and friends. Built trust and reliability while expertly managing coffee machines, tills, and EFTPOS systems. Enhanced customer interactions by effectively upselling and communicating product benefits. Delivered outstanding customer service, emphasizing the importance of first impressions and personal presentation. Embraced opportunities for professional growth and skill acquisition in the food industry.
Overview
11
11
years of professional experience
Work History
Laundry Assistant
Ryman Healthcare
New Plymouth, TKI
08.2025 - Current
- Operated commercial laundry equipment to ensure efficient processing of linens and garments.
- Maintained cleanliness and organization of laundry area to enhance workflow efficiency.
- Managed inventory of cleaning supplies, ensuring availability for daily operations.
- Assisted in training new staff on proper laundering techniques and safety protocols.
- Developed and streamlined processes for sorting, washing, and folding items to maximize productivity.
- Supervised team members during peak hours to maintain operational effectiveness and service levels.
- Contributed to a positive workplace atmosphere through effective communication with coworkers and management staff alike.
- Coordinated pickups and deliveries of laundry items as needed, ensuring punctuality every step of the way.
- Maintained a clean and sanitary environment for customers through routine cleaning of equipment and workspaces.
- Ensured consistent quality control by inspecting all laundered items for cleanliness and damage before returning them to customers.
Sushi Maker / FOH
Asuka Sushi
New Plymouth, New Zealand
03.2023 - 08.2023
- I prepared and served sushi, made salads, placed food and drink orders through local suppliers and served customers
Sandwich Artist
Subway Westown
New Plymouth
06.2018 - 12.2022
- I prepared and served sandwiches, salads, smoothies and coffees. Washed, cut and prepared vegetables and meats in preparation for food service. Served customers, cash handling and use of eftpos machine.
Head Chef/Manager
Three Pillars Café
New Plymouth
07.2020 - 10.2021
- Cafe Manager Making Staff Rosters Ordering food and drinks from suppliers Cash handling and banking Preparing meals for main menu Making Barista Coffees Opening and closing Cafe
Catering Assistant
District Council Cafe
New Plymouth
07.2015 - 10.2016
- I prepared and served cabinet food such as sandwiches, paninis, salads and made Barista style coffee I FOH and served customers, restocked goods and cleaned and sanitised all surfaces in preparation of food making.
Education
Food and Beverage Course - Hospitality
Taranaki Worktrust
New Plymouth, New Zealand01.2015
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Spotswood College
New Plymouth, New Zealand01.1996
Skills
- Full Car Licence
- Fast learner
- Highly dependable
- Passion for cooking and baking
INTERESTS
Coffee making Cooking and Baking Animal care
Timeline
Laundry Assistant
Ryman Healthcare
08.2025 - Current
Sushi Maker / FOH
Asuka Sushi
03.2023 - 08.2023
Head Chef/Manager
Three Pillars Café
07.2020 - 10.2021
Sandwich Artist
Subway Westown
06.2018 - 12.2022
Catering Assistant
District Council Cafe
07.2015 - 10.2016
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Spotswood College
Food and Beverage Course - Hospitality
Taranaki Worktrust