Rosie Opapo Tovia
Auckland,New Zealand
Summary
Highly motivated and ambitious individual with a desire to carry out any given roles professionally and effectively. Experienced Volunteer Deacon with 3+ years' experience serving in the Ministry of currently delivering spiritual guidance to church members. I am a very confident individual with good interpersonal and communication skills. Having completed my certificate in Reception and Office Support along with some experience in Customer Service Representative has given me knowledge, an in-depth understanding of the tasks, responsibilities and skills involved in Customer Service work. I am a hardworking individual with the determination to do my best in everything I do and achieve goals. I am very loyal, honest and very respectful. Right now I am looking for a suitable position where I can further improve my skills and experiences.
Overview
6
6
years of professional experience
Work History
Deacon
Volunteer Church Deacon
01.2019 - Current
- Assist with preparing activities for the youth on youth nights
- Assist as ushers, count tithes and offerings
- Giving spiritual guidance to church members
- Assist in helping with decorating and cleaning of the church for church service on Sundays
- Assist with leading worship and prayer meeting
- Welcoming visitors by greeting them face to face when visiting
Customer Service Representative
DHL Supply Chain | Drake NZ Limited
Auckland
08.2019 - 11.2019
- Responding to emails and trace requests
- Ensuring all documentation is accurate and up to date
- Answering calls and emails from customers
- Assisting for making reports from damaged stock
- Record all customer complaints
- Pick/Packing
- Other warehouse/retail duties as assigned by the shift supervisor
Education
Certificate - Reception and Office Support
The Career Academy
Auckland02.2024
Certificate - Foundation Education Studies Level 1,2,3
Manukau Institute of Technology
Manukau, Auckland11.2014
Skills
- Communication and Interpersonal skills
- Attention to details
- Teamwork and Collaboration
- Creative problem solving
- Very good Organizational Skills
- Adaptability
Languages
Fluent English
Fluent Samoan
Awards
NINA LANGI AWARD |26th June2015
Reference
Viliamu Tovia
Church Minister
Trinicor Eternity Church | East Tamaki
022 636 4295
Drake NZ Ltd Recruitment Agent
Penrose
Report: Sai (Consultant)-(DHL Supply Chain)
09 573 0515
Kelly Huang | Amore Chivonne
Tutor | Careers Academy
Parnell
tutor@thecareeracademy.com
0800 342 829
Timeline
Customer Service Representative
DHL Supply Chain | Drake NZ Limited
08.2019 - 11.2019
Deacon
Volunteer Church Deacon
01.2019 - Current
Certificate - Reception and Office Support
The Career Academy
Certificate - Foundation Education Studies Level 1,2,3
Manukau Institute of Technology