Rosie Opapo Tovia
Auckland,New Zealand
Summary
Responsible and independent mother ready to take on new challenges. Experienced in Customer Service Representative with 4months experience and ongoing volunteered Church Deacon with over 4 years experience. Compassionate Preacher with background in providing spiritual guidance to church members and leading worships. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal communication with a talent for effectively addressing concerns. Strong problem solving abilities with a high level of organizational skills. Skilled in working under-pressure and adapting to new situations and challenges. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Deacon
Volunteer Church Deacon
01.2019 - Current
- Assist with preparing activities for the youth on youth nights
- Assist as ushers, count tithes and offerings
- Giving spiritual guidance to church members
- Assist in helping with decorating and cleaning of the church for church service on Sundays
- Assist with leading worship and prayer meeting
- Welcoming visitors by greeting them face to face when visiting
Customer Service Representative
DHL Supply Chain | Drake NZ Limited
08.2019 - 11.2019
- Responding to emails and trace requests
- Ensuring all documentation is accurate and up to date
- Answering calls and emails from customers
- Assisting for making reports from damaged stock
- Record all customer complaints
- Pick/Packing
- Other warehouse/retail duties as assigned by the shift supervisor
Education
Certificate - Reception and Office Support
The Career Academy
Auckland02.2024
Certificate - Foundation Education Studies (Level 1,2,3)
Manukau Institute of Technology
Manukau, Auckland11.2014
Skills
- Interpersonal communication skills
- Attention to details
- Spiritual guidance
- Creative problem solving
- Very good Organizational Skills
- Adaptability
- Sermon preparation
Award
NINA LANGI AWARD - for showing a commitment to a change in direction through education.
26th June2015
Reference
Mile Siau
Previous - First Lady
A.O.G Assemblies of God
Otahuhu
Mobile: 021 074 8247
milesiau@hotmail.com
Drake New Zealand Ltd Recruitment
Penrose
Report: Sai - Consultant (DHL Supply Chain)
09 573 0515
Amore Chivonne
Tutor | Careers Academy
0800 342 829
tutor@thecareeracademy.com
Timeline
Customer Service Representative
DHL Supply Chain | Drake NZ Limited
08.2019 - 11.2019
Deacon
Volunteer Church Deacon
01.2019 - Current
Certificate - Reception and Office Support
The Career Academy
Certificate - Foundation Education Studies (Level 1,2,3)
Manukau Institute of Technology
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