Summary
Overview
Work History
Education
Skills
Timeline
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Ruby Shearer

Wellington,WGN

Summary

I am a first-year student at Victoria University of Wellington, currently studying Design Innovation. I am looking for a part-time job in hospitality, I have over 3 years of hospitality experience in both front-of-house and kitchen roles. I thoroughly enjoyed my previous job working at Serial Griller, which is a burger takeaway/restaurant in my hometown Oakura. Throughout my time working there, I have developed excellent communication and problem-solving skills, which are crucial when working in hospitality. I am a very reliable worker with a positive attitude and strong work ethic. I’m hoping to find part-time work to help support my studies while continuing to develop professional design skills at university.


Overview

4
4
years of professional experience

Work History

Waitress, Front of House, Kitchen Hand

Serial Griller
07.2021 - 02.2025
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
  • Managed both front of house duties (taking orders, handling payments, customer relations) and kitchen tasks (food prep, dishwashing, cleaning and maintaining kitchen hygiene)
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Calculated charges, and collected payments from customers.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Supported other wait staff members when needed during peak times

Education

Design Innovation

Victoria University of Wellington
Wellington, NZ
05-2028

New Plyouth Girls High School
New Plymouth, NZ
11-2024

Skills

  • Positive attitude
  • Problem solver
  • Teamplayer
  • Helped train new staff in the workflow
  • Good communication skills
  • Multitasking
  • Efficient time management
  • Known for reliability, flexibility and professionalism during high-pressure shifts

Timeline

Waitress, Front of House, Kitchen Hand

Serial Griller
07.2021 - 02.2025

Design Innovation

Victoria University of Wellington

New Plyouth Girls High School

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Ruby Shearer