Ruku Poa
Kaikohe
Summary
Dynamic Site Traffic Management Supervisor at Kia Tupato Limited, recognized for enhancing customer satisfaction through effective conflict resolution and exceptional service. Proven expertise in safety protocols and incident reporting, ensuring a secure environment while training new personnel. Committed to maintaining high standards and fostering team collaboration for operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Site Traffic Management Supervisor
Kia Tupato Limited
Whangarei
12.2021 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse range of co - workers to complete work and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Operated equipment and machinery according to safety guidelines.
- Monitored facility access to ensure safety and security protocols were followed.
- Assisted in training new security personnel on protocols and procedures.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Supervised daily operations to ensure efficiency and adherence to company standards.
- Resolved client issues by delivering excellent customer service and maintaining positive attitude.
Education
Some College (No Degree) -
Francis Douglas Memorial College
New Plymouth , TaranakiSkills
- Incident reporting
- Safety protocols
- Conflict resolution
- Team collaboration
- Attention to detail
- Time management
- Situational awareness
- First aid and CPR certified
- Threat management
- Conflict de-escalation
- High level of integrity
Certification
STMS - P
W.T.R and Fokhoist endorsements
Certificate of Approval- Security Guard
Certified Personal Trainer
Timeline
Site Traffic Management Supervisor
Kia Tupato Limited
12.2021 - Current
Some College (No Degree) -
Francis Douglas Memorial College