Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Duty Manager
Sumner Social
01.2023 - Current
Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.
Coordinated staff training sessions on new systems or procedures, fostering continuous learning among team members.
Barista
Lady Wigram Village
10.2020 - 01.2023
Prepared and served coffee, espresso drinks, blended coffees, and teas.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Controlled line and crowd with quick, efficient service.
Laborer
Asphalt & Civil Projects Ltd.
11.2018 - 11.2019
Improved worksite efficiency by maintaining clean and organized work areas.
Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Camp Counselor
Muskoka Woods
06.2018 - 09.2018
Worked with children of varying ages, interests, skills, and developmental levels.
Led groups of children safely through a variety of camp activities.
Collaborated with other camp counselors to design fun and enriching learning activities for campers.