Sarah Baygi

Provide accurate advice and assistance to resolve client the immediate needs .

Ensuring Clients receive the full and correct entitlement with

Thrive to make a right financial decision based on Client situation in the way to support client and their Whanua

Build and maintain professional relationship with client incorporating Mana Manaaki, kia takatu tatou

• Assisted in administrative duties for office team, including making phone calls, copies and schedules.
• Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
• Directed incoming calls to internal personnel and departments, routing to best-qualified department.

• VTNZ | Auckland Provided primary customer support to internal and external customers in fast-paced environment.
• Entered customer interaction details in DERKA to track requests and process client request Offered advice and assistance to customers and paying attention to special needs or wants.

• Floral, | Auckland Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Worked to build relationships with customers and built potential for additional sales.
• Educated customers on promotions to enhance sales.

• Kepa Road Cafe | Auckland Managed all aspects of store operations, maintenance and purchasing functions.
• Resolved customer service issues promptly.

• Cigana Cafe | Auckland Elevated customer loyalty by using strong customer service skills and client care abilities to meet all customer demands.
• Complied with standards for merchandising, stocking and storing product.
• Developed and demonstrated skilful and creative latte art to engage customers.
• Maintained regular and consistent attendance and punctuality.