Salome Leo
Summary
To dedicate all my skills to any job industry. To work with pride and integrity to further my own experience and to assist in my organization I am a part of. I am a conscientious, punctual, and positive person who given the chance will be an asset to any company. I am a Reliable Dispatcher with experience keeping delivery and customer service operations moving smoothly, and also talented at scheduling deliveries, explaining details to customers and confirming arrival window date and time. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dispatch Assistant
FMI BUILDING INNOVATION
Mt Wellington, AUCKLAND
08.2021 - Current
- Responded to incoming customer inquiries regarding order status and delivery dates.
- Maintained accurate records of dispatched items and associated information.
- Assisted with scheduling drivers according to customer requirements and ensured timely delivery of goods.
- Prepared manifests and other relevant paperwork for driver pickups and deliveries.
- Provided assistance in preparing orders for pickup or delivery by verifying accuracy of product details, quantity, weight.
- Coordinated communication between dispatch team members and customers regarding any changes in delivery schedule or route plan.
- Informed customers regarding estimated arrival times of shipments based on current traffic conditions.
- Processed data entry into a computer system to update inventory levels as well as customer orders.
- Resolved conflicts that arose during transportation activities such as late arrivals or damaged goods.
- Managed client databases containing contact information, order histories, payment details.
- Communicated effectively with suppliers and vendors to ensure prompt availability of materials needed for dispatch operations.
MC Donald’s
01.2018 - 02.2018
- Maintains sanitation’s, health, and safety standards in work areas
- Clean food preparation areas, cooking surface and utensil
- Cook and package batches of food
- Take orders and receive payment from customers
- Take delivery of supplies
- Serve customers to customers at windows, counters or tables
- Restock workstation and display areas.
AB FOOD INDUSTRY
02.2018
- Record product, Packaging, and order information on specified forms and records
- Measure, Weigh, and count products and materials
- Mark and label boxes, boxes tags, or products using marking tools
- Load materials and product into packages processing equipment
- Seal boxes or materials, using glues, fasteners nails and hand tools
- Pack stuff into boxes.
Education
Glenala State High School
01.2017
James Cook High School
01.2015
Skills
- Reliability
- Teamwork
- Leadership
- Customer Relations
- Processing orders
- Training new hires
- Dispatching procedures
- Communication Equipment Operation
Certification
- CERT I HOSPITALITY
- CERT II HOSPITALITY
- CERT II IN HEALTH AND SAFETY
- CERT II IN HEALTH SUPPORT SERVICES
- AWARD FOR HOSPITALITY AND SCIENCE
Additional Information
I am a trustworthy, diligent, and punctual. I am a hard worker with determination to attain goals. I can easily work as part of a team and appreciate others point of view. I accept responsibility with ease, and I can make decisions independently and also Im a resolute and dependable person with unwavering determination to do well at my job and solve problems in the most autonomous manner possible.
References
- LEMOTTO [TEAM LEADER FMI] -021877462
- JOE[MANAGER FMI] -021877430
Timeline
Dispatch Assistant
FMI BUILDING INNOVATION
08.2021 - Current
AB FOOD INDUSTRY
02.2018
MC Donald’s
01.2018 - 02.2018
Glenala State High School
James Cook High School