Samantha Bartley
Te Puke,BOP
Summary
Customer-focused Crew Member accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently deliver above-average service. Reliable fast food worker experienced in basic food and beverage preparation. Proficient at maintaining clean, tidy spaces to entice customers and encourage business. Always ready and keen to help team members and assist customers.
Overview
5
5
years of professional experience
Work History
Front Of House- Bartender/Floor Staff Member
Cardrona Hotel
06.2022 - 10.2023
- Served high customer volumes during special events, après ski, nights and weekends in a fast paced bar.
- Performed opening duties, printing costumer invoices and setting everything up for the rest of the day.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Processed refunds and gift cards within the company policy.
- Gained an understanding of our different house wines and beer.
Crew Member
McDonald's
04.2021 - 11.2022
- Kept restaurant lobby, front counter, drive-thru neat and clean throughout shift
- Wiped down tables and equipment, swept and refilled stock
- Entered orders into the computer system to send order details to the kitchen, mentioning customers special requests and food allergies
- Restocked napkins, condiments and utensils at self-service areas during slow periods
- Adopted increased sanitizing protocols and social distancing requirements to promote safety
- Served food, beverages and desserts to customers according to exact specifications
- Talked pleasantly with customers while taking orders and promoted a positive image for the business.
Kiwifruit Labourer, Dairy Farming
Garcia Contracting
01.2019 - 02.2022
- Summer Jobs: Kiwifruit labouring and Dairy Farming
- Removed and discarded damaged fruits to improve harvest quality.
- Milked around 600 cows using milking machinery.
Education
High School Diploma -
Te Puke High School
Te Puke, BOPSkills
- Customer Service
- Order taking
- Special Orders and Dietary Restrictions
- Alcohol Awareness
- Fast Learner
- Safe food handling
- Managing Orders
- Cleaning and sanitation
- Teamwork and Collaboration
- Fast and efficient service
- Payment Processing
- Beverage Preparation
References
- Nick Pidgeon, Former Restaurant manager, McDonalds, Te Puke, 0273881990
- Anna Muir, character reference, 0272532058
Timeline
Front Of House- Bartender/Floor Staff Member
Cardrona Hotel
06.2022 - 10.2023
Crew Member
McDonald's
04.2021 - 11.2022
Kiwifruit Labourer, Dairy Farming
Garcia Contracting
01.2019 - 02.2022
High School Diploma -
Te Puke High School
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