Samantha John
Auckland,AUK
Summary
I am a strong communicator with a passion for helping people and providing the best service possible. I am prepared to show patience, understanding and advice to each customer, I will provide a friendly and approachable attitude to create a welcoming atmosphere. I will be prepared to step up whenever things get busy or change unexpectedly and have a positive attitude no matter the circumstance.
Overview
4
4
years of professional experience
Work History
Kitchen Hand
Wainui Golf Club
Wainui, Auckland
02.2022 - Current
- Maintained cleanliness of kitchen surfaces and equipment to ensure hygiene standards.
- Assisted in food preparation and ingredient organization for kitchen operations.
- Supported chefs by washing, peeling, and chopping vegetables as needed.
- Operated dishwashing machines to clean utensils and cookware efficiently.
- Stocked supplies and ingredients in designated areas for easy access during service.
- Followed food safety guidelines to handle and store food products properly.
- Cleaned dishes, pots, pans and utensils.
- Collaborated with team members to ensure smooth kitchen workflow during peak hours.
- Disposed of waste appropriately, maintaining a tidy kitchen environment at all times.
- Maintained a neat work station throughout shift hours.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Followed all health code guidelines when handling food items.
- Operated dishwashers to sanitize dishes and silverware.
- Served food during catered events or banquets as requested by supervisors or chefs.
Restaurant Waiter
Wainui Golf Club
Wainui, Auckland
02.2022 - Current
- Provided exceptional customer service to enhance dining experiences.
- Assisted in setting up tables and maintaining a clean dining area.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Managed guest inquiries and resolved concerns efficiently.
- Supported event coordination by preparing the venue for functions and gatherings.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Checked on guests during meals to ensure satisfaction with each course.
- Greeted customers, provided menus and answered questions about menu items.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
Education
Te Kura Online Schooling.
Auckland Skills
- Attention to detail
- Adaptable thinking
- Effective communication
- Time management
- Problem solving
- Service excellence
Singing
- I am a singer and enjoy using my creativity to write songs in my free time. I also have experience with dance.
Timeline
Kitchen Hand
Wainui Golf Club
02.2022 - Current
Restaurant Waiter
Wainui Golf Club
02.2022 - Current
Te Kura Online Schooling.