Samantha Matthews
Oxford,CAN
Summary
Reliable Team Player with strong commitment to timely completion of tasks. Demonstrated ability to manage time effectively while supporting team objectives and adapting to changing demands. Emphasized superior work ethic, communication, and multitasking skills in pursuit of high-quality outcomes.
Overview
7
7
years of professional experience
Work History
Traffic management
TMNZ
Christchurch , Canterbury
11.2022 - 08.2025
Packer
Tip top
Harewood , Canterbury
07.2024 - 08.2024
- Packaged products accurately for distribution to customers.
- Operated packing machinery efficiently to meet production schedules.
- Inspected finished products to ensure quality and compliance with standards.
- Packed products in accordance with specified instructions.
- Labeled boxes, crates, and other containers accurately.
- Wrapped items securely using appropriate packing materials.
- Assembled customer orders from stock and packed items in boxes.
- Verified labels for appropriate order numbers and item specifications.
- Arranged items on pallets according to size and weight.
- Assembled cartons, crates, and containers to prepare for shipping.
- Inspected packages for accuracy and completeness before shipping.
- Loaded packed items onto delivery vehicles safely and securely.
- Followed safety protocols to ensure a safe working environment.
- Assisted in training new staff on packing procedures and best practices.
- Collaborated with team members to enhance efficiency in packing processes.
- Reported any damaged goods or discrepancies between actual product received versus what was ordered to management immediately upon discovery.
- Notified team leader of product discrepancies and equipment malfunctions.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Adhered to product safety and hygiene guidelines for health and regulatory compliance.
- Utilized barcode scanners to track incoming and outgoing shipments.
- Weighed or counted items for distribution to conform to company standards.
- Operated hand trucks, pallet jacks, and forklifts to move materials.
- Utilized various equipment, including forklifts and pallet jacks, to enhance workflow.
- Collaborated with colleagues from other departments in order to coordinate efficient workflow processes.
- Unloaded and loaded trucks with merchandise for distribution.
- Organized inventory in the warehouse according to established procedures.
- Maintained stock levels to support timely order fulfillment. on a daily basis to ensure availability of items for shipment.
- Maintained clean and organized packing workspace at all times.
- Provided assistance in the assembly line when needed.
Deil worker
New World
Northwood , Canterbury
07.2022 - 09.2022
- Prepared and served deli products to ensure customer satisfaction.
- Guided customers in product selection and offered tailored recommendations to enhance their experience.
- Greeted customers in a friendly manner and provided excellent customer service.
- Responded to customer inquiries and resolved issues promptly.
- Assisted customers with selecting deli items and providing product knowledge.
- Ensured compliance with food safety standards during food preparation and storage to maintain quality.
- Followed food safety guidelines when preparing sandwiches, salads and other deli items.
- Operated slicing machines and scales to prepare food items accurately.
- Fulfilled customer orders by accurately slicing, weighing, packaging, and pricing meats and cheeses for efficient service.
- Restocked shelves with freshly prepared foods during peak hours.
- Maintained cleanliness and organization of the deli area and equipment.
- Maintained a clean, neat and well-stocked deli area.
- Rotated stock on shelves to ensure freshness of products.
- Organized the storage areas for deli products, ensuring that all items were properly labeled and stored according to health department regulations.
- Cleaned work surfaces regularly throughout shift using appropriate cleaning solutions.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Cleaned utensils, dishes, and glasses for customer use.
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
- Performed opening and closing duties such as setting up equipment and closing registers at the end of shifts.
- Learned new techniques to better assist customers to support team and further accommodate customer needs.
Cleaner
OCS
Sockburn , Canterbury
06.2019 - 09.2022
- Ensured cleanliness of assigned areas by adhering to OCS standards.
- Operated cleaning equipment such as vacuums and floor scrubbers efficiently.
- Followed safety protocols while using cleaning chemicals and tools.
- Performed routine inspections to verify compliance with cleanliness standards in facilities.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Sanitized frequented areas and equipment using approved supplies.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Emptied wastebaskets and replaced liners.
- Polished furniture to remove dust and dirt buildup.
- Scrubbed walls to remove scuff marks or stains.
- Inspected rooms for cleanliness prior to guest arrival.
- Addressed customer complaints regarding cleanliness to enhance satisfaction.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Monitored stock levels of cleaning supplies to ensure availability. of all cleaning products regularly to ensure adequate supply is available.
- Supported laundry services to ensure timely completion of tasks.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
Cleaner
Shepherd arms hotel
Wellington , Cbd
09.2018 - 11.2021
- Ensured cleanliness of assigned areas, adhering to OCS standards for optimal hygiene.
- Ensured bathrooms were cleaned regularly to provide a safe and sanitary environment for users., including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Collected trash from floors within hallways, bathrooms and work areas.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Transported trash bags to designated disposal areas.
- Sanitized frequented areas and equipment using approved supplies.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Operated cleaning equipment such as vacuums and floor scrubbers efficiently.
- Followed safety protocols while using cleaning chemicals and tools.
- Collaborated with team members to ensure thorough cleaning coverage.
- Reported maintenance issues to management for timely resolution.
- Streamlined organization of cleaning supplies and equipment for improved access during tasks.
- Performed routine inspections to uphold and enhance cleanliness standards in facilities.
- Assisted in training new staff on proper cleaning procedures and techniques.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleanliness and organization of sorting area for safety compliance.
- Operated sorting machinery to enhance processing speed and accuracy.
- Sorted incoming shipments for efficient distribution and inventory management.
Education
Marble Girls College
Blenheim Cashmere High
Christchurch , CanterburySkills
- Inventory management
- Packing procedures
- Food safety standards
- Equipment operation
- Quality control
- Customer service
- Team collaboration
- Workflow coordination
- Safety protocols
- Problem solving
- Attention to detail
- Love working in teams or by myself
- Honestly and reliable
Languages
English
Proficient (C2)
C2
Timeline
Packer
Tip top
07.2024 - 08.2024
Traffic management
TMNZ
11.2022 - 08.2025
Deil worker
New World
07.2022 - 09.2022
Cleaner
OCS
06.2019 - 09.2022
Cleaner
Shepherd arms hotel
09.2018 - 11.2021
Marble Girls College
Cashmere High