Samantha Murray - Doran
Petone,WGN
Summary
A passion for helping others and seeing people succeed, this has and will always be the driver of my success in any customer focused role. As someone who has dedicated over five years toward their education and its application, i am excited to apply my learnings and current experience to expand my knowledge further in a new workplace environment.
Overview
3
3
years of professional experience
Work History
Business Support Officer
Metal Art
07.2023 - Current
- Supported special financial and business projects with administrative assistance.
- Prepared meeting materials, set up conference rooms and took notes.
- Maintained working knowledge of products, accounts, representatives, tools and systems.
- Handled calls promptly and with courteous professionalism.
- Processed orders, service requests and applied information to customers.
- Managed accounts receivable worth $50,000 in monthly revenue.
- Kept senior managers informed about sales activities, current inventory and other metrics via timely reports.
Duty Manager
Bedrocks Sports Bar
10.2021 - 07.2023
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Integrated service and team management strategies to boost business profits.
- Maintained highest standards for beverage quality and service.
- Purchased beverage stock and handled all inventory needs.
- Resolved customer complaints involving food or beverage quality and service.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
Education
NCEA
Capital Training
Wellington, NZBachelor of Commerce - Sales And Marketing
Wellington Institute of Technology
Petone, NZ11.2020
Skills
- Sales proficiency
- Data Entry
- Customer Service
- Organizational Skills
- Problem-solving
- Customer Account Management
- Microsoft Office
- CRM Programmes
- Conflict Mediation
- Marketing & Sales
Timeline
Business Support Officer
Metal Art
07.2023 - Current
Duty Manager
Bedrocks Sports Bar
10.2021 - 07.2023
NCEA
Capital Training
Bachelor of Commerce - Sales And Marketing
Wellington Institute of Technology
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