Samantha Tourelle
Morrinsville,WKO
Summary
Detail-oriented Master Data Administrator / Event Specialist with a passion for creating and executing memorable events and coordination support. Demonstrates expertise in business support by streamlining processes to maximize time, productivity, and efficiency.
Overview
10
10
years of professional experience
Work History
Master Data Administrator / Event Specialist
Livestock Improvement Corporation
08.2016 - Current
- Updating Shareholder’s Master Data, Administering vendor requests, Processing legal forms with confidentiality, Maintaining product pricing within the business, Creation and maintenance of material Master Data, Running training sessions and creating SOP’s, Responsible for the planning and execution of a wide arrange of events, Budget management
Customer Experience Representative
Livestock Improvement Corporation
06.2015 - 08.2016
- Providing phone and email-based administration support to LIC clients and field staff, Providing educational support around MINDA products, Providing senior support to team members within the Customer Experience Centre, First point of contact for customers regarding any issue/problem
Retail Assistant
Pascoes The Jewellers
01.2014 - 05.2015
- Providing frontline customer service, Key holder duties responsible for opening and closing, Reaching set sales targets, Cash management
Education
Skills
- Communication:
- Seven years’ experience providing phone and email-based administration and educational support to key stakeholders
- Solving problems quickly and to shareholder satisfaction
- Strong interpersonal skills
- Priority management:
- Capacity to meet tight deadlines and ensure responsibilities are met
- Efficiently prioritise workload
- Ability to adjust frame of thinking and balance priorities when faced with a high-pressure environment
- Attention to detail and accuracy:
- Analysing and updating documentation to ensure information is accurate and relevant
- Maintaining a 98% data entry accuracy for auditing purposes
- Excellent computer skills with clear knowledge of Microsoft Office and SAP systems
References
- Jason Szabo, Marketing Manager, 027 2217196
- Jules Gullery, Master Data Team Lead, 021 02779565
- Hilary Buchan, Shared Services Manager, 027 5282426
Timeline
Master Data Administrator / Event Specialist
Livestock Improvement Corporation
08.2016 - Current
Customer Experience Representative
Livestock Improvement Corporation
06.2015 - 08.2016
Retail Assistant
Pascoes The Jewellers
01.2014 - 05.2015
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