Samantha Tourelle
Morrinsville,WKO
Summary
Highly analytical Senior Master Data Administrator / Event Specialist with nine years’ experience supporting key stakeholders through clear communication, fast problem-solving, and accurate data management. Skilled at working under pressure, managing shifting priorities, and maintaining a consistent 98% data-entry accuracy. Known for strong interpersonal skills, attention to detail, and the ability to streamline processes to improve efficiency. Proficient in Microsoft Office and SAP
Overview
12
12
years of professional experience
Work History
Master Data Administrator / Event Specialist
Livestock Improvement Corporation
08.2016 - Current
- Updating Shareholder’s Master Data, Administering vendor requests, Processing legal forms with confidentiality, Maintaining product pricing within the business, Creation and maintenance of material Master Data, Running training sessions and creating SOP’s,
- Trusted subject matter expert, driving quality assurance through rigorous software testing
- Responsible for the planning and execution of a wide arrange of events, Budget management
- Facilitate seamless data integration and communication between cross-functional teams and external stakeholders
Customer Experience Representative
Livestock Improvement Corporation
06.2015 - 08.2016
- Providing phone and email-based administration support to LIC clients and field staff, Providing educational support around MINDA products, Providing senior support to team members within the Customer Experience Centre, First point of contact for customers regarding any issue/problem
Retail Assistant
Pascoes The Jewellers
01.2014 - 05.2015
- Providing frontline customer service, Key holder duties responsible for opening and closing, Reaching set sales targets, Cash management
Education
Skills
- Communication:
- Nine year's experience providing phone and email-based administration and educational support to key stakeholders
- Solving problems quickly and to shareholder satisfaction
- Strong interpersonal skills
- Priority management:
- Capacity to meet tight deadlines and ensure responsibilities are met
- Efficiently prioritise workload
- Ability to adjust frame of thinking and balance priorities when faced with a high-pressure environment
- Attention to detail and accuracy:
- Analysing and updating documentation to ensure information is accurate and relevant
- Maintaining a 98% data entry accuracy for auditing purposes
- Excellent computer skills with clear knowledge of Microsoft Office and SAP systems
References
- Kerri Smith - Team Leader
- Jason Szabo - Marketing Manager
- Hilary Buchan - Shared Services Manager
Timeline
Master Data Administrator / Event Specialist
Livestock Improvement Corporation
08.2016 - Current
Customer Experience Representative
Livestock Improvement Corporation
06.2015 - 08.2016
Retail Assistant
Pascoes The Jewellers
01.2014 - 05.2015