SANDEEP CHAPAGAIN
Auckland,New Zealand
Summary
Dynamic and dedicated professional with a proven track record of delivering exceptional customer service and fostering positive team environments. Seeking to leverage strong interpersonal skills, adaptability, and problem-solving abilities as a valuable team member. Committed to exceeding expectations and contributing to the success of an organization known for its excellence.
Overview
3
3
years of professional experience
Work History
Team Member and Checkout Operator
Kmart St Lukes
New Zealand
11.2023 - Current
- Addressed customer inquiries and resolved conflicts, ensuring high satisfaction levels.
- Provided personalized recommendations, boosting sales and customer loyalty.
- Accurately processed transactions using POS systems.
- Adapted to various tasks, contributing to smooth store operations.
Sales Assistant
Suvapravat Trade Stores
Sunwal, Nepal
09.2022 - 02.2023
- Welcomed customers warmly, creating a positive atmosphere.
- Assisted customers in finding products tailored to their needs.
- Managed transactions accurately.
- Handled returns and exchanges, ensuring customer satisfaction.
Customer Service Representative
Bhatbhateni Supermarket
Butwal, Nepal
07.2021 - 09.2022
- Used interpersonal skills to resolve customer issues.
- Maintained a clean, organized checkout area.
- Operated barcode scanners efficiently.
- Enforced age verification for restricted items.
Education
Bachelor’s in information technology -
Auckland Institute of Studies
05-2026
New Zealand Diploma in Information Technology Technical Support -
Auckland Institute of Studies
05-2024
Grade 12 in Computer Science -
Everest English Boarding Secondary School
06-2022
Skills
- Adaptability
- Problem Solving
- Teamwork
- Punctuality
- Communication
- Customer Service
- Computer Literacy
- Technical Support
- Network debugging
- IP Addressing and Subnetting
Interest
- Volunteering
- Traveling
- Football
- Cricket
Languages
English, Hindi and Nepali
References
References available upon request.
Timeline
Team Member and Checkout Operator
Kmart St Lukes
11.2023 - Current
Sales Assistant
Suvapravat Trade Stores
09.2022 - 02.2023
Customer Service Representative
Bhatbhateni Supermarket
07.2021 - 09.2022
Bachelor’s in information technology -
Auckland Institute of Studies
New Zealand Diploma in Information Technology Technical Support -
Auckland Institute of Studies
Grade 12 in Computer Science -
Everest English Boarding Secondary School
Similar Profiles
Angela ClarkAngela Clark
IV Trauma IV Chemotherapy Specialist at CHI ST LUKES HEALTH - BAYLOR ST LUKES MEDICAL CENTERIV Trauma IV Chemotherapy Specialist at CHI ST LUKES HEALTH - BAYLOR ST LUKES MEDICAL CENTER
Luisita DelaollaLuisita Delaolla
Medical Assistant/Referral Coordinator at CHI ST LUKES HEALTH - BAYLOR ST LUKES MEDICAL CENTERMedical Assistant/Referral Coordinator at CHI ST LUKES HEALTH - BAYLOR ST LUKES MEDICAL CENTER
Sierra BundySierra Bundy
Data Specialist at Air St. Lukes, St. Luke's Health SystemData Specialist at Air St. Lukes, St. Luke's Health System