ANTHONY MUIRURI WAMBUI
Grafton,AUK
Summary
Seeking international experience to enhance career development and promote professionalism in the product supply sector. Committed to contributing to industry development and advancement, aligned with a passion for serving others. Communicative senior waiter dedicated to providing elevated service and creating unforgettable guest experiences. Creative floor leader with experience serving large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in handling stressful circumstances.
Overview
15
15
years of professional experience
Work History
SENIOR WAITER
SKY CITY AUCKLAND
04.2023 - Current
- Table set up and issuing of menus to the guest, taking orders, issuing checks and clearing tables
- Identify and take all opportunities to enhance the quality of service (upselling, guest recognition, resort knowledge)
- Offer assistance to colleagues when required, to ensure designated work goals are met
- Explain how various menu items are prepared, describing ingredients and cooking methods
- To build up good guest relationship with regulars and new visitors to the restaurants/club.
Supervisor - Catering
WESTIN /LEMERDIN BEACH RESORTS LLC DUBAI
08.2011 - 01.2012
- Demonstrate trust, support and respect towards team members in day-to-day work activities
- Conduct communication with customers and colleagues in a polite, professional and friendly manner
- Welcoming the guest at the entrance of our various outlets and ensuring that they are attended to immediately
- Table set up and issuing of menus to the guest, taking orders, issuing checks and clearing tables
- Identify and take all opportunities to enhance the quality of service (upselling, guest recognition, resort knowledge)
- Offer assistance to colleagues when required, to ensure designated work goals are met.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
WAITER
EMIRATES FLIGHT CATERING LLC DUBAI
03.2009 - 04.2011
- Welcoming the guest at the entrance of our various outlets and ensuring that they are attended to immediately
- Table set up and issuing of menus to the guest, taking orders, issuing checks and clearing tables
- Identify and take all opportunities to enhance the quality of service (upselling, guest recognition, resort knowledge)
- Offer assistance to colleagues when required, to ensure designated work goals are met
- Demonstrate trust, support and respect towards team members in day-to-day work activities
- Conduct communication with customers and colleagues in a polite, professional and friendly manner.
WAITER
CARNIVAL RESTAURANT NAIROBI KENYA
03.2009 - 04.2011
- Arrange for maintenance and repair of equipment's and other services
- Delivering the best COSMA (cleanliness services, maintenances and atmosphere)
- Set up the restaurant/club in accordance with pre-determined standards of presentation
- Ensuring that guest is warmly welcomed in the bar/restaurants their order taken efficiently
- Making sure all food and beverages are served to the highest standard of presentation.
Education
GED -
MAGTECH INSTITUTE
Kenya08.2005
GED -
KENYA POLYTECHNIC
Kenya08.2005
Skills
- Compliance standards
- Menu presentation
- High-volume dining
- Upselling technique
- Wine service
- Food safety understanding
- Wine Knowledge
- Quality Control
- Exceptional customer service
- Wine Pairings
- Wine pairing knowledge
Accomplishments
- 08/01/05 - Patrol leaders/peer education
- First aid - Kenya scouts association, st. john ambulance
- 03/01/07 - Introduction training course(i.t.c)
- 04/01/07 - Preliminarily training course(p.t.c)
- 03/01/03 - 11/01/04 - Kenya polytechnic-certificate in hospitality studies
- 06/01/03 - Wood badge training college, highest leader training course in scouting.(training scouts, team building, tracking signs, swimmers badges, etc.)
- 01/01/04 - Digital auto world technology, computer introduction and packages.
- 03/01/05 - Magitech inspirational centre, certificate in customer care.
- Inz-employee rights$responsibilities for employees 2023 nz
- Food allergens 2023 nz
Computerapplications
DIGITAL AUTO WORLD TECHNOLOGY
Visatype
sponsorship
Tel
+62040054004
Additional - Strengths
- Performance driven individual with a proven ability to achieve and exceed the set goals.
- Highly organized, dependable and detail oriented.
- Able to work in a multi cultured environment
Personal Information
- Nationality: Kenyan
- Marital Status: Single
Timeline
SENIOR WAITER
SKY CITY AUCKLAND
04.2023 - Current
Supervisor - Catering
WESTIN /LEMERDIN BEACH RESORTS LLC DUBAI
08.2011 - 01.2012
WAITER
EMIRATES FLIGHT CATERING LLC DUBAI
03.2009 - 04.2011
WAITER
CARNIVAL RESTAURANT NAIROBI KENYA
03.2009 - 04.2011
GED -
MAGTECH INSTITUTE
GED -
KENYA POLYTECHNIC
Similar Profiles
Lady Niel MagdayLady Niel Magday
Part Time Waitress / Casual Dual Rate at Sky City AucklandPart Time Waitress / Casual Dual Rate at Sky City Auckland
Sahil BabbarSahil Babbar
Security Guard at Allied Security, Fonterra Building, AucklandSecurity Guard at Allied Security, Fonterra Building, Auckland
Junxiao ChenJunxiao Chen
Barista at Sky Tower AucklandBarista at Sky Tower Auckland