Santhosh Yellaram
6 Flight Place Takanini, Auckland.,New Zealand
Summary
Customer service-focused retail professional with eight years of experience in the retail industry. Committed to providing exceptional service and enhancing the overall shopping experience. I am seeking a retail sales manager position at your company to utilize my strong product knowledge, sales expertise, and passion for delivering outstanding customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Retail Sales Assistant
BLACK BULL LIQUOR
09.2023
- Process payments in transactions
- Help customers locate specific items
- Ensure each department is fully stocked
- Promote special offers
- Arrange displays for best sales performance
- Manage customer complaints etc
Sales Representative
Organic India Pvt Ltd.
11.2018 - 07.2023
- Contact existing and new customers to discuss their needs identify prospective customers, lead generation and conversion
- Emphasize the features of products to highlight how they solve customer problems
- Answer questions about the products
- I have a team of 10 sales promoters here
- Maintain sales reports using Excel and generate sales through the team etc.
Merchandiser
Cadbury
06.2014 - 08.2018
- Planning and developing merchandising strategies
- Analysing sales figures, customer reactions and market trends to anticipate product needs
- Collaborating with buyers, suppliers, distributors, quantities, time scales etc.
Delivery Executive
Uber eats
- I worked as a delivery executive for Uber Eats during the night
- I completed more than 1000+ orders with a 4.9/5 rating.
Customer Supportive Executive
SREEADS
- Regular call updates with business vendors
- Tele-calling, payment follow-ups, Oversee the customer service process
- Resolving customer complaints brought to your attention
- Planning for training and standardization of service delivery.
Education
Bachelor's Degree - BZC
ANU University
01.2022
Intermediate (10+2) -
Aryabhata junior college
01.2013
SSC -
ZPHS High School
Skills
- Detail-oriented
- Multitasking
- Technical skills
- Analytical skills
- Leadership skills
- Teamwork
- Flexible
- Workaholic
- MS Excel
- Office
- Photoshop
- Canvas
- HTML-5
- CSS
- Basic JavaScript
- Python
- SQL
Certification
- Skill India-IT help desk attendant
- NGC-certification
- RK Mutt- Personality development & Communication certification
- Kabaddi district player in 2010
Languages
English
Telugu
Hindi
Driving Skills
- 2-wheeler (bike)
- 4-wheelers (cars)
- 6-wheelers (tractors)
Awards Prizes
In 2009, I was selected to work on an environmental science camp for schoolchildren to visit Tirupati for 10 days.
Personal Bio
Single, 08/29/1995
Hobbies and Interests
- Playing Cricket
- Gardening
- Travelling
- Cooking
- Trading
Timeline
Retail Sales Assistant
BLACK BULL LIQUOR
09.2023
Sales Representative
Organic India Pvt Ltd.
11.2018 - 07.2023
Merchandiser
Cadbury
06.2014 - 08.2018
Delivery Executive
Uber eats
Customer Supportive Executive
SREEADS
Bachelor's Degree - BZC
ANU University
Intermediate (10+2) -
Aryabhata junior college
SSC -
ZPHS High School
Similar Profiles
Tristyn BrownTristyn Brown
Duty Manager at Black Bull LiquorDuty Manager at Black Bull Liquor
Hasitha JayHasitha Jay
Liquor Store Manager at Black bull LiquorLiquor Store Manager at Black bull Liquor
Barminder KaurBarminder Kaur
Store Manager at Shree Sai holdings (Black bull Liquor Store)Store Manager at Shree Sai holdings (Black bull Liquor Store)
Loia KapeteniLoia Kapeteni
Driver at UberDriver at Uber
Wayne TorresWayne Torres
Builder at Self EmployedBuilder at Self Employed