Alisha Giri
Christchurch
Summary
Accomplished in enhancing customer satisfaction and streamlining operations, I leveraged my time management and customer service skills at Mayfair Hotel to significantly improve guest experiences. Expert in maintenance coordination and adept at fostering team collaboration, my background includes a proven track record of achieving operational excellence and boosting sales at Subisha Departmental Store.
Overview
6
6
years of professional experience
Work History
Housekeeping Room Attendant
Mayfair Hotel
12.2023 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Retail Salesperson
Subisha Departmental Store
05.2019 - 05.2024
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Ensured smooth store operations by assisting with opening and closing procedures, maintaining accurate cash registers, and complying with company policies.
- Increased sales and customer satisfaction through personalized servicing.
Education
Bachelor In Hotel Management - Hotel Management
Nepal Tourism And Hotel Management College
Pokhara, Nepal 07.2022
Skills
- Customer service-focused
- Maintenance Coordination
- Supply Inventory Management
- Time Management
- Multitasking and Prioritizing
- Guest Service and Support
Reference
On request
Timeline
Housekeeping Room Attendant
Mayfair Hotel
12.2023 - Current
Retail Salesperson
Subisha Departmental Store
05.2019 - 05.2024
Bachelor In Hotel Management - Hotel Management
Nepal Tourism And Hotel Management College
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