Saowanee Sukpat
15B Pooles Road Greerton, Tauranga,BOP
Summary
Dedicated and passionate professional with strong experience in retail, hospitality, and interior consulting. Currently working as a Furniture Assistant and Interior Consultant at Danske Møbler, with a background in barista and duty manager roles. Looking for a full-time position in Melbourne where I can bring my excellent customer service, communication skills, and design insight to a dynamic team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Furniture Assistant / Interior Consultant
Danske Møbler
08.2023 - Current
- Advise customers on furniture and interior styling options
- Occasionally visit client homes for consultation and styling
- Assist with showroom layout and product presentation
- Trusted to represent the store as an interior consultant
- Increased sales revenue through upselling additional services and products to clients during consultations
Duty Manager / Barista
Le Chat Noir Café
11.2019 - 08.2023
- Lead daily operations, staff motivation, and cash handling
- Resolve customer complaints and maintain service quality
- Ensure store cleanliness and team collaboration
- Trained employees in essential job functions.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Bar Manager / Host Trainer
Oscar and Otto, The Strand
12.2018 - 10.2019
- Managed bar operations and trained staff in cocktail making
- Ensured compliance with liquor licensing laws
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Crafted special drink and cocktail menu items for seasonal offerings.
Barista / Duty Manager
Coffee Club, Tauranga Crossing
06.2018 - 11.2018
- Customer service, cash balancing, and team leadership
Barista / F&B Assistant
Bellini Bar, Hilton Hotel
02.2018 - 05.2018
- Delivered 5-star customer experience in Hilton outlets
- Followed SOPs and maintained brand standards
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Barista / Waitress
Caffe Massimo
08.2016 - 02.2018
- Served food and beverages, handled customer feedback
Education
High School Diploma -
Aspire 2
Auckland, NZ01.2018
Bachelor's - Business Management and English
Silpakorn University
01.2012
Skills
- Customer Service & Sales Support
- Furniture and Interior Styling Consultation
- Cash Handling & POS Operation
- Visual Merchandising & Product Presentation
- Time Management and Multitasking
- Team Collaboration and Independent Work
- Material knowledge
- Space planning
- Color theory
- Latte art
Certification
- - Food Safety Certificate (NZQA 167 & 20666) – 2016-09
- - Barista Certificate (NZQA 17284 & 17288) – 2017-03
- - Licence Controller Qualification (LCQ) – 2017-02
- - Manager’s Certificate – NZ Hospitality Industry
Hobbies and Interests
Interior Design, Fashion & Makeup, Yoga, Travel, Food Culture
Visa Status
New Zealand Citizenship
Languages
English
Full Professional
Thai
Native or Bilingual
Timeline
Furniture Assistant / Interior Consultant
Danske Møbler
08.2023 - Current
Duty Manager / Barista
Le Chat Noir Café
11.2019 - 08.2023
Bar Manager / Host Trainer
Oscar and Otto, The Strand
12.2018 - 10.2019
Barista / Duty Manager
Coffee Club, Tauranga Crossing
06.2018 - 11.2018
Barista / F&B Assistant
Bellini Bar, Hilton Hotel
02.2018 - 05.2018
Barista / Waitress
Caffe Massimo
08.2016 - 02.2018
Bachelor's - Business Management and English
Silpakorn University
High School Diploma -
Aspire 2
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