Summary
Overview
Work History
Skills
Certification
Languages
Personal
Timeline
Generic

Sara Bissielo

Wellington,Brown Owl

Summary

I am a seasoned professional with over 14 years of experience in various customer service and administration roles, in the public, private and non-profit sectors. These roles included general office tasks, cashiering, bookkeeping, and accounting responsibilities giving me extensive experience in managing cash transactions, reconciliations, banking procedures, invoicing, payments and payroll. Proficient in MS Office applications (Excel, Outlook, Word, PowerPoint, Publisher) and desktop publishing tools such as the Adobe suite. Proven ability working with different databases and accurate data entry in various contexts. Known for strong customer service and work ethics, advanced organisational and communication skills. I am approachable and value productive working relationships.

Working with an International Not-for-profit organisation, Government departments, local Charities and private businesses have equipped me with a wide range of business administration and cashiering skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Administration Assistant (part-time)

St Brendan's School
06.2024 - Current
  • Reception desk, greeting visitors and dealing with students
  • Managing phone, email correspondence, incoming mail and deliveries.
  • Maintaining inventory of office & first aid supplies, and Civil Defence kits.
  • Entering data and undertaking other clerical tasks.
  • Assisting coworkers and staff members with special tasks on daily basis.

Administrator

Te Whare Tane
07.2022 - 03.2024

Te Whare Tane is a charity providing transitional housing for families and men in the Hutt area.

  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Managed cash payments, cash float and banking deposits.
  • Regular checks on tenants accounts and payments - calculations of rent based on changing incomes.
  • Daily account reconciliation.
  • Invoicing, receipting, debt follow up.
  • Maintained office inventory, First aid kits, and health and safety checks.
  • Established an organised filing system, streamlining document retrieval and reducing misplaced files.
  • Maintained personnel records and updated internal databases to support document management.
  • Maintained documentation of company policies and procedures for easy reference by all employees.
  • Initiated regular office meetings, and the creation of a fortnightly bulletin, to improve internal communication and information sharing.
  • Prepared for and minuted meetings.
  • Compiled, designed and distributed regular newsletters.

Project Support and Administration

National Library (DIA)
02.2021 - 07.2022
  • Facilitated my team with their project logistics and customer communications.
  • Raised invoices and processed payments.
  • Assisted with budget monitoring.
  • Collected, arranged, and input information into database system.
  • Coordinated team events and meetings to foster teamwork and boost employee morale.
  • Coordinated the induction of new staff.
  • Meeting room bookings and set up, minute taking,

Financial Administrator

Constructio
08.2015 - 04.2021

Assisting remotely with my brother's construction business

  • Invoicing
  • Payroll
  • Bank reconciliations
  • GST returns

Assistant Project Leader

Electoral Commission
06.2020 - 12.2020
  • Managed a rostered team of temporary employees (approx 50) for overseas vote processing.
  • Collaborated with cross-functional teams to ensure all aspects of the project were aligned with the projects goals and objectives.
  • Facilitated regular meetings to provide updates on project progress, address concerns, and anticipate potential roadblocks.
  • Provided support in troubleshooting issues during the course of a project, ensuring minimal delays or disruptions.

Customer Service and Account Manager

Silverstream Retreat
08.2018 - 06.2020
  • Managed bookings and payments - all POS systems -cash, EFTPOS and online transactions.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally - on site, over the phone or via email.
  • Improved operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Worked collaboratively with colleagues, resulting in optimal outcomes.
  • Maintained open-door policy for feedback and concerns, worked on building team morale.

Fixed Term Contracts

Electoral Commission
04.2010 - 12.2017

Each electoral cycle I was employed on a fixed term basis

  • Administration and reception tasks - serving both internal and external stakeholders
  • Designing publications, forms, promotional and electoral materials, training visuals and manuals
  • Contributed to team productivity by collaborating effectively with colleagues on various tasks and projects.
  • Supporting development of training materials and their delivery.
  • Consistently met deadlines, prioritizing tasks to ensure completion within time constraints.

Skills

  • Customer Service
  • Business Administration
  • POS systems
  • Cash handling
  • Invoice Processing
  • Excel spreadsheets
  • Data Entry
  • Bookkeeping
  • Word Processing
  • Document Management
  • Presentation Creation
  • Recordkeeping

Certification

Current First Aid Certificate

Full Drivers License

Languages

French
Limited Working

Personal

I am an accomplished Fine Artist, having sold my work privately and through galleries. 

Bush walking, travel, multicultural events, church activities and reading are what I particularly enjoy.

Married with 2 teenage sons.


Timeline

Administration Assistant (part-time)

St Brendan's School
06.2024 - Current

Administrator

Te Whare Tane
07.2022 - 03.2024

Project Support and Administration

National Library (DIA)
02.2021 - 07.2022

Assistant Project Leader

Electoral Commission
06.2020 - 12.2020

Customer Service and Account Manager

Silverstream Retreat
08.2018 - 06.2020

Financial Administrator

Constructio
08.2015 - 04.2021

Fixed Term Contracts

Electoral Commission
04.2010 - 12.2017
Sara Bissielo