Sarah Havord

Eye Lash Technician

Elite Lashes

07.2020 - Current

Sanitized and sterilized equipment as required by law and company policy.
Explained and demonstrated eyelash extension to hesitant guests to increase confidence in process.
Educated clients on appropriate care of new eyelashes.
Recommended flattering style and colour of eyelashes to enhance client's natural appearance.
Sought professional training and applied newest methods of eyelash extension application.
Applied permanent lashes individually to each natural lash with professional adhesive to create illusion of long, full lashes.
Listened to client preferences for effect created by eyelash extensions and suggested best-suited products.
Cultivated relaxing, comfortable environment for salon services to enhance client experiences.
Improved salon reputation by staying up-to-date on the latest industry trends and techniques, ensuring clients received cutting-edge services.
Supported salon marketing efforts by contributing before-and-after photos showcasing exemplary work for promotional materials.
Educated clients on proper aftercare procedures to promote longer-lasting extensions and reduce the risk of adverse reactions.
Boosted customer loyalty through attentive listening, addressing concerns promptly, and providing personalized recommendations for at-home care products.
Promoted salon events and specials through engaging social media content to attract new customers and drive sales growth.
Maximized efficiency during appointments by expertly prepping clients'' lashes for optimal adhesion of extensions.
Expanded service offerings by proactively learning new skills such as lash lifts, tinting, and brow shaping.
Increased client satisfaction by consistently monitoring the quality and durability of lash adhesives used in the salon, making adjustments as needed to provide optimal results.
Assisted in inventory management tasks, ensuring necessary supplies were always stocked and available for use.
Ensured client safety by strictly adhering to sanitation guidelines and maintaining a clean, hygienic work environment.
Reduced appointment no-shows by implementing a reminder system via text messages or phone calls, ensuring clients were aware of upcoming bookings.
Consulted with clients to understand desired look and discuss available lash options.
Worked with high attention to detail to complete precise, long-lasting lash looks.
Kept workspace clean, organized and well-stocked for upcoming appointments.
Taught clients how best to care for lash extensions and prevent problems.
Followed correct processes to apply lash extensions to clients' natural lashes.
Educated clients on how to clean and maintain lash extensions.
Created unique looks matching individual client preferences and budgets.
Addressed client questions, concerns and requests directly for maximum satisfaction.
Encouraged repeat business based on quality of service and strength of client relationships.
Answered phone calls and emails to schedule client appointments.
Used social media platforms to promote salon and services.