Sarah Hughes
Mt Cook,Wellington
Summary
Hardworking professional with several years of experience in Customer Service and demonstrated leadership abilities. A strong team player with an upbeat, positive attitude and a commitment to excellence in all areas of the workplace. I am well versed in utilizing people skills and effective communication to resolve interpersonal issues and drive success in the workplace. I am passionate about learning new skills and developing my ideas to solve complex problems. I'm an ambitious and driven individual ready to learn from professionals and further develop my skills acquired throughout my degree, (Bachelors of Visual Communication Design with Honours).
Overview
6
6
years of professional experience
1
1
Certification
Work History
Checkout Supervisor
Wellington City New World
Te Aro, Wellington
10.2021 - 02.2024
- Frequently resolved customer complaints and requests in an efficient and courteous manner.
- Coordinated with other departments within the store to resolve customer issues quickly.
- Supervised a team of cashiers, providing guidance and training on policies and procedures.
- Provided exceptional customer service to ensure customer satisfaction.
Checkout Operator
Warkworth NewWorld
Warkworth, Auckland
01.2019 - 02.2021
- Communicated effectively with team members to ensure smooth operation of checkout lanes.
- Performed price checks for customers.
- Adhered to safety guidelines while operating cash registers and other equipment.
- Processed cash, credit, debit, and check payments accurately and efficiently.
- Greeted customers in a friendly and courteous manner.
- Inspected returned items for damage before issuing refunds or exchanges.
Volunteer Netball Coach
Warkworth Netball
Warkworth, Auckland
03.2018 - 08.2018
- Conducted individual coaching sessions to help improve technique and performance of each player.
- Providing care and support to a group of young players getting to know the sport.
- Collaborated with other coaches in order to share ideas about drills, tactics, techniques.
- Developed and implemented weekly training sessions for netball players of all skill levels.
- Facilitated meetings with parents to discuss their child's development in netball.
Education
Bachelor of Design With Honours - Design And Visual Communications
Massey University
Wellington11-2034
High School Diploma -
Mahurangi College
Warkworth, NZ10-2020
Skills
- Exhibiting exceptional Customer Service
- Confident working under-pressure and in a fast paced environment
- Excellent team work and collaboration abilities
- Professional workplace manor and comfortable with all workplace interactions
- Extensive practice in Ideation methods and Problem Solving skills
- Adept at completing thorough Research and analysis
- Proficient in a variety of program's, including, Adobe Suite, Figma, Miro and Procreate
- Practiced in Design for a variety of formats, including, Web Design and Prototyping, Mobile App Design, Logo Design, User Experience Design and methods of Print, ie Posters, Pamphlets, Magazines, Booklets and more
Affiliations
- Sketching and Illustration.
- Experimenting with Fashion and means of expression.
- Playing my part in bettering the environment or my local community.
Accomplishments
- Peer Mentoring Representative, 2020.
- Awarded the Bavage Chapman Award for Excellence in Business Studies, 2020.
Certification
- Obtained Duty Manager's License, 2023.
- Obtained LCQ License, 2022.
- Obtained Lotto License, 2019.
References
References available upon request.
Timeline
Checkout Supervisor
Wellington City New World
10.2021 - 02.2024
Checkout Operator
Warkworth NewWorld
01.2019 - 02.2021
Volunteer Netball Coach
Warkworth Netball
03.2018 - 08.2018
Bachelor of Design With Honours - Design And Visual Communications
Massey University
High School Diploma -
Mahurangi College
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