Sarah Thompson
Hastings,Havelock North
Summary
Efficient, determined and reliable are just a few words I would use to describe myself in the workplace.
I am a detailed-orientated team player, who can manage multiple priorities with a positive attitude and high accuracy. I have the willingness to take on added responsibilities to meet team goals. I am an analytical problem-solver able to think outside the box for creative solutions.
I have navigated these professional roles alongside advancing my own academic career completing my Masters in Science in Psychology. Attending university whilst working has developed my excellent time-management and organisational skills.
I believe in the importance of having a balance between both my professional and personal life. I am a very creative person and enjoy playing the piano, drawing, and baking in my spare time.
Overview
9
9
years of professional experience
Work History
Support Worker
Arundel Care Services
06.2020 - 06.2023
- Managed clients' record books, including organising appointments, creating and updating risk assessments, and delivering reports to various departments.
- Shift-led and created the daily plan for clients' activities, and allocated staff to support them.
- Key worker for one client, managing his epilepsy and keeping records for his care team, liaising with his medical professionals.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
Support Worker
Hanover Care Agency
04.2019 - 06.2020
- Enhanced client well-being by providing comprehensive support tailored to individual needs.
- Collaborated with multidisciplinary teams to ensure consistent delivery of support services and optimal client outcomes.
- Kept records of each client's health and well-being, to ensure correct care was provided.
Support Worker
Koinonia Care Home
01.2018 - 11.2018
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Managed one section of the care home each shift, ensuing each clients daily needs were met.
- Adapted quickly to changing environments within the dementia ward, conducting high levels of professionalism under pressure whilst maintaining productivity.
Teaching Assistant (Volunteer)
Woodlands Meed
11.2016 - 05.2017
- Provided targeted support for struggling students, leading to increased confidence and academic participation.
- Followed up with students in non-attendance at school, liaising with parents and staff to ensure a resolution.
- Organised materials in the classroom based on lesson plans outlined by teachers.
Kitchen Manager and Bar Staff
Greene King
02.2016 - 04.2017
- Inspected stock to replenish supply, and maintain consistent inventory.
- Conducted daily checks of refrigerators and freezers to verify proper food storage and container labelling.
Care Assistant (Volunteer)
Saint Anne's Care Home
09.2015 - 12.2015
- Planned, prepared, and served meals according to specific diets.
- Recognised and reported abnormalities or changes in patients' health status to the case manager.
Office Administrator (Relief Cover)
Lizzies Food Factory
05.2015 - 08.2015
- Maintained electronic and paper filing systems for easy retrieval of information.
- Organised the manager's appointments and kept her informed on the day-to-day running of the company.
- Answered multi-line phone system, routing calls, delivering messages to staff and drivers.
- Coordinated financial processing, recordkeeping, and other administrative functions.
Plant Nursery Worker (Temporary)
Peter Eastwoods Plant Nursery
05.2015 - 07.2015
- Worked effectively as part of a large team, utilising my effective communication skills.
- Dug, raked, and screened soil to prepare beds for planting.
- Facilitated efficient restocking processes by unloading deliveries of new plants and supplies upon arrival.
Librarian
Hastings District Council
01.2014 - 12.2014
- Maintained a high level of customer service.
- Located requested books on shelves and in the library database.
- Listened and followed up on inquiries from members of the public.
- Planned, and set up attractive and informative library exhibits.
Education
Masters in Science - Applied Psychology
University of Chichester
Chichester 07.2022
Extended Diploma - Health And Social Care
Central Sussex College
Crawley07.2017
NCEA - Level 2
Iona College
Havelock North12.2014
NCEA - Level 1
Iona College
Havelock North12.2013
Skills
- Spreadsheet Development
- Troubleshooting
- Decision-making
- Interpersonal skills
- Effective communication
- Conflict resolution
- Empathy and understanding
- Problem-solving abilities
- Presentation Design
- Transcription and Dictation
- Adaptability and flexibility
- Team collaboration
Timeline
Support Worker
Arundel Care Services
06.2020 - 06.2023
Support Worker
Hanover Care Agency
04.2019 - 06.2020
Support Worker
Koinonia Care Home
01.2018 - 11.2018
Teaching Assistant (Volunteer)
Woodlands Meed
11.2016 - 05.2017
Kitchen Manager and Bar Staff
Greene King
02.2016 - 04.2017
Care Assistant (Volunteer)
Saint Anne's Care Home
09.2015 - 12.2015
Office Administrator (Relief Cover)
Lizzies Food Factory
05.2015 - 08.2015
Plant Nursery Worker (Temporary)
Peter Eastwoods Plant Nursery
05.2015 - 07.2015
Librarian
Hastings District Council
01.2014 - 12.2014
Masters in Science - Applied Psychology
University of Chichester
Extended Diploma - Health And Social Care
Central Sussex College
NCEA - Level 2
Iona College
NCEA - Level 1
Iona College
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