Summary
Overview
Work History
Education
Skills
References
Timeline
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Sarah Smith

Auckland,Drury

Summary

I am a reliable, trustworthy and hardworking individual, I possess excellent communication skills and have the ability and experience to relate and empathise with a wide range of people.

Overview

11
11
years of professional experience

Work History

Receptionist

Town and Country Vets Drury
01.2022 - 07.2022
  • Welcoming visitors and answering all incoming calls from clients
  • Booking and coordination of all appointments
  • End of day banking
  • Unpacking received orders, matching medications to dockets
  • Data entry - Invoicing

MRI Assistant/Receptionist

Specialist Radiology Group
06.2018 - 09.2021
  • Answering all incoming calls from patients and various healthcare providers
  • Booking and coordination of all appointments for MRI, CT, Ultrasound and Xray
  • Greeting patients and preparing them for their scan
  • Opening and closing of the clinic and maintaining a tidy and clean waiting area
  • Entering of confidential patient documents, daily auditing of prior day to ensure accuracy
  • Preparing quotes for insurance providers and processing applications
  • Distributing reports and following up with health practitioners regarding critical results.

Customer Services/Office Assistant/Receptionist

Prepared Produce - A Division of Bidfood Ltd
03.2011 - 06.2018
  • Answering Customer Enquiries
  • Customer Order Processing
  • Credit Card and Eftpos Transactions
  • Daily Banking - Cheques and Cash Handling
  • Entering of Debtors and Creditor invoices
  • Direct Debit Processing
  • Health and Safety - Non Compliance Reports and completing PIFS/Product Specifications for LSG Sky Chefs.

Education

Macleans College
Auckland, New Zealand
01.2008

Skills

  • Full Drivers Licence
  • Microsoft Word/Excel/Powerpoint
  • MYOB Exonet/Exo Employer Services(Windows based) and Realtime(DOS based)
  • Average 70 WPM Tying Speed
  • Communication skills and conflict resolution experience - During my time at Prepared Produce i was responsible for all customer queries and complaints, due to this i feel i have gained significant experience in handling all types of situations within a wide range of people
  • Computer Skills - I am a very fast learner when it comes to using new computer programmes and software, I have assisted staff members transition and navigation through various accounting softwares

References

  • Memory Henry, Accounts Manager - Prepared Produce, 0212615139
  • Wendy Cracroft, Reception Team Leader - Specialist Radiology Group, 021910546

Timeline

Receptionist

Town and Country Vets Drury
01.2022 - 07.2022

MRI Assistant/Receptionist

Specialist Radiology Group
06.2018 - 09.2021

Customer Services/Office Assistant/Receptionist

Prepared Produce - A Division of Bidfood Ltd
03.2011 - 06.2018

Macleans College

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Sarah Smith