Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

SAROJ POUDEL

Auckland

Summary

Resourceful Duty Manager known for high productivity and efficient task completion. Skilled in team leadership, operational oversight, and customer service excellence. Possess strong problem-solving, communication, and organizational skills crucial for navigating day-to-day operations smoothly. Excel in fast-paced environments by leveraging adaptability and stress management abilities to ensure optimal performance and customer satisfaction.

Overview

7
7
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Duty Manager

Bottle o windsor park
Windsorpark
09.2025 - Current
  • Supervised daily operations to ensure smooth service and customer satisfaction.
  • Managed staff schedules and delegated tasks to optimize workflow efficiency.
  • Assisted with inventory management, including stock ordering and organization.

Cleaner

Self contracts
AUCKLAND
03.2023 - 07.2024
  • Cleaned residential and commercial spaces using appropriate cleaning supplies and equipment.
  • Organized cleaning schedules to ensure timely completion of tasks.
  • Maintained inventory of cleaning supplies and ordered replacements as needed.

Wait Staff Member

Paradise indian restaurant
Sandinghram
03.2021 - 04.2022
  • Provided attentive service to guests in a fast-paced dining environment.
  • Assisted in menu presentation and offered recommendations to enhance dining experience.
  • Managed table settings and ensured cleanliness throughout the restaurant.

Assistant Manager

The liquor store
Point chev
02.2021 - 11.2021
  • Assisted in managing daily store operations and staff scheduling.
  • Provided excellent customer service to enhance shopping experience.
  • Maintained inventory levels and organized product displays effectively.

Kitchen Assistant

Burger Burger
Ponsonby
04.2019 - 11.2019
  • Prepared ingredients and food items according to safety and quality standards.
  • Maintained cleanliness of kitchen equipment and work areas throughout shifts.
  • Assisted chefs in cooking and plating dishes during peak service periods.

Education

Level 4 And 5 - Hospitality

NZMA
Sylvia Park, Auckland
10.2018 - 03.2021

Skills

  • Inventory management
  • Staff scheduling
  • Customer service
  • Operational supervision
  • Multitasking
  • Ensuring customer satisfaction

Languages

Nepali
First Language
English
Advanced (C1)
C1

Certification

  • Duty manager certification
  • Lcq
  • Nzma level 4 and 5 in hospitality management

Timeline

Duty Manager

Bottle o windsor park
09.2025 - Current

Cleaner

Self contracts
03.2023 - 07.2024

Wait Staff Member

Paradise indian restaurant
03.2021 - 04.2022

Assistant Manager

The liquor store
02.2021 - 11.2021

Kitchen Assistant

Burger Burger
04.2019 - 11.2019

Level 4 And 5 - Hospitality

NZMA
10.2018 - 03.2021
SAROJ POUDEL