Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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SEPEHR TAVAKOLINEJAD

SEPEHR TAVAKOLINEJAD

Auckland

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales, looking for my next challenge in sales and marketing. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Enhancing the art of company story telling through 3d animation. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

Senior Sales Professional

Austen and Blake/ Diamond Factory
09.2024 - Current


  • Achieved total sales of $290,600 within 9 months at the company.
  • Successfully closed multiple high-value sales, including a single transaction worth $65,000.
  • Consistently met individual monthly sales targets.
  • Ranked second in the store for the highest number of orders closed.
  • Proactively assisted in resolving customer complaints, ensuring satisfaction and retention.
  • Took initiative in training new staff with no prior industry experience.
  • Maintained a clean, organized, and visually appealing store environment.
  • Managed customer repair services, including follow-ups on urgent requests to ensure timely resolution.

Salesperson

Michael Hill
05.2023 - 09.2024
  • Developed key customer relationships to increase sales.
  • Second top salesperson from 01/07/23 till date.
  • Three times top salesperson in Michael hill northern New Zealand region.
  • Resolved customer complaints promptly and efficiently.
  • Educated customers about products and services offered by the company.
  • Provided personalized service to build relationships with customers.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Generated new business opportunities through cold calling campaigns.

Animator Freelance

Comfort.AI
01.2022 - 01.2024
  • Animated characters in 3D computer programs like Maya and Cinema 4D.
  • Successfully completed animation projects for : BioOra, Nanophage, Avasa, Nanorod, Phytrac and precision Croma
  • Edited video footage using Adobe After Effects software to create special effects sequences.
  • Designed motion graphics to be used in videos and animations.
  • Rendered 3D models using lighting techniques such as shading, ambient occlusion, global illumination, and ray tracing.
  • Integrated sound effects into animations to enhance their impact on viewers.
  • Resolved customer complaints promptly and effectively.
  • Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.

Receptionist

Cordis hotel
12.2022 - 04.2023
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Increasing sales and memberships by upselling rooms.
  • Understanding different cultures to personalize customer service for each individual.
  • Always provided excellent customer service while interacting with both internal and external customers.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Investigated and analyzed client complaints to identify and resolve issues.

UI/UX Designer

MACSO
11.2021 - 01.2022
  • Researched current design trends, techniques and technologies related to UI and UX design.
  • Designed graphic user interface elements such as menus, tabs, widgets and forms.
  • Developed interactive prototypes for mobile applications as well as websites.
  • Created visual designs that adhere to brand guidelines while also pushing boundaries of creativity.
  • Maintained up-to-date knowledge of industry trends, standards and technologies related to UI and UX design.

Education

Bachelor of Arts - Animation

Tilak Maharashtra Vidyapeeth
04.2019

Skills

  • Problem-solving
  • Sales
  • Sales training
  • Teamwork and Collaboration
  • Customer Service
  • Cold calling
  • Relationship Building
  • Customer Needs Assessment
  • Upselling
  • Multi-tasking strength
  • Meeting deadlines

Languages

English
Persian
Hindi

Timeline

Senior Sales Professional

Austen and Blake/ Diamond Factory
09.2024 - Current

Salesperson

Michael Hill
05.2023 - 09.2024

Receptionist

Cordis hotel
12.2022 - 04.2023

Animator Freelance

Comfort.AI
01.2022 - 01.2024

UI/UX Designer

MACSO
11.2021 - 01.2022

Bachelor of Arts - Animation

Tilak Maharashtra Vidyapeeth

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SEPEHR TAVAKOLINEJAD