Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Seungmin Lee

Auckland,New Zealand

Summary

Business student with strong customer service background in high-pressure environments. Proven ability to build client relationships and manage inquiries effectively. Aiming to leverage interpersonal, problem-solving, and organizational skills in an internship at ASB within the financial services sector.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food & Beverage Attendant

Park Hyatt Hotel
Auckland, NZ
01.2024 - 10.2024
  • Delivered premium customer experiences in a 5-star environment.
  • Built rapport with regular customers, increasing loyalty and repeat business.
  • Coordinated with teams to ensure smooth operations and timely service.
  • Maintained compliance with hygiene and service standards.

Food & Beverage Attendant

JW Marriott Hotel
Auckland, NZ
08.2023 - 12.2023
  • Provided professional service in a luxury hospitality setting.
  • Assisted guests with menu knowledge and promotions to enhance satisfaction.
  • Worked collaboratively with colleagues to maintain seamless operations.

Front of House / Cook

Ippin Ramen
Palmerston North, NZ
04.2023 - 06.2023
  • Balanced front-of-house service and kitchen support in a fast-paced environment.
  • Handled customer complaints and feedback with professionalism.
  • Ensured consistent service quality, contributing to strong customer satisfaction.

Front of House Assistant

Koji Japanese Buffet Restaurant
Christchurch, NZ
01.2022 - 02.2023
  • Welcomed and assisted guests to ensure a positive dining experience.
  • Managed payments, balanced cash receipts, and maintained accuracy.
  • Supported servers with food delivery, beverage service, and customer requests.

Education

Double Major - Accounting And Finance

Auckland University of Technology (AUT)
12-2027

High School Diploma -

Middleton Grange School
Christchurch
01.2022

Skills

  • Customer service and support
  • Cash handling
  • Communication skills
  • Interpersonal effectiveness
  • Problem solving
  • Conflict resolution
  • Multitasking abilities
  • Policy compliance awareness

Certification

  • LCQ - Licence Controller Qualification
  • First Aid & CPR Certified

Languages

English
Native/ Bilingual
Korean
Native/ Bilingual
Japanese
Limited

References

References available upon request.

Timeline

Food & Beverage Attendant

Park Hyatt Hotel
01.2024 - 10.2024

Food & Beverage Attendant

JW Marriott Hotel
08.2023 - 12.2023

Front of House / Cook

Ippin Ramen
04.2023 - 06.2023

Front of House Assistant

Koji Japanese Buffet Restaurant
01.2022 - 02.2023

Double Major - Accounting And Finance

Auckland University of Technology (AUT)

High School Diploma -

Middleton Grange School

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Seungmin Lee