Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Shaelyse Day

Taupo,WKO

Summary

Experienced in fast-paced customer service environments, with over five years of working experience, including a women’s fashion boutique. Currently studying Te Reo Māori through Open Polytechnic, showing my commitment to learning and personal growth. I am seeking full-time work, and I am eager to gain new skills, take on fresh challenges, and contribute positively to a supportive and dynamic team.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Retail Worker

Gigi Belle Boutique
Taupo
05.2022 - Current
  • Assisted customers with product selection and provided personalized recommendations.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
  • Managed cash register operations using POS system and processed sales and returns.
  • Responded to customer inquiries and resolved issues to ensure satisfaction.
  • Participated in training new staff on store policies and customer service techniques.
  • Managed online order processing and fulfillment for customer requests.

Wait Staff Member

The Bistro
Taupo
12.2021 - 05.2022
  • Provided excellent customer service in a fast-paced dining environment.
  • Maintained cleanliness and organization of dining areas and tables.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Prepared dining area for special events and large parties efficiently.
  • Performed opening and closing duties such as restocking supplies, cleaning floors.

Wait Staff Member

Vine Eatery and Bar
Taupo
02.2021 - 12.2021
  • Assisted guests with menu selections and dietary restrictions.
  • Managed multiple tasks simultaneously while remaining organized under pressure.
  • Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
  • Delivered food items to customers at their tables in a friendly, courteous manner.

Cafe Worker

Two Taniwha Street Food
Waipukurau
06.2020 - 01.2021

Cashier

Dominos
Te Awamutu
06.2018 - 10.2018

Education

New Zealand Certificate in Te Reo (Level 1) -

Open Polytechnic
Online
10-2025

NCEA Level 3 With UE -

Central Hawkes Bay College
Waipukurau, NZ
11-2020

Skills

  • Customer service
  • Positive attitude
  • Quick learner
  • Ability to work under pressure/ in a fast-paced environment
  • Reliable
  • Hardworking

Certification

  • Full Drivers Licence

References

References available upon request.

Timeline

Retail Worker

Gigi Belle Boutique
05.2022 - Current

Wait Staff Member

The Bistro
12.2021 - 05.2022

Wait Staff Member

Vine Eatery and Bar
02.2021 - 12.2021

Cafe Worker

Two Taniwha Street Food
06.2020 - 01.2021

Cashier

Dominos
06.2018 - 10.2018

New Zealand Certificate in Te Reo (Level 1) -

Open Polytechnic

NCEA Level 3 With UE -

Central Hawkes Bay College

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Shaelyse Day