Shaileshni Prasad
Auckland,AUK
Summary
Results-oriented Office Manager with 7 years of experience optimizing administrative operations and fostering efficient work environments. Streamlined processes to reduce operational costs, managed vendor relationships, and led teams to success. Focused on enhancing workflows and implementing strategic initiatives that drive organizational effectiveness.
Overview
26
26
years of professional experience
Work History
Office Manager
Waste Management Ltd
04.2020 - 08.2024
- Managed supplies, facilities, and correspondence for seamless daily operations.
- Streamlined office procedures, enhancing operational efficiency and reducing delays.
- Tracked budget expenditures, generating financial performance reports to support informed decision-making.
- Collaborated with finance teams to process invoices, purchase orders, and vendor contracts.
- Addressed tyre invoicing, sales orders, and customer queries with timely solutions.
- Supervised staff training on JDE E1 and Scantech; contributed to recruitment efforts.
- Maintained compliance records and facilitated corrective actions, ensuring operational integrity and adherence to regulations.
- Supported cross-departmental projects and organized staff events to enhance engagement.
Operations Coordinator
Waste Management Ltd
03.2017 - 04.2020
Production Inspector & Tester – Crystal Test Departments / Clean Room
RAKON LTD
03.2002 - 09.2013
- Conducted continuous inspection of crystals and oscillators to ensure adherence to the highest quality standards in a controlled clean-room environment.
- Operated and managed multiple machines across Crystal Test 1, Crystal Test 2, and Clean Room; tested and inspected highly sensitive components while ensuring compliance with safety protocols.
- Maintained strict compliance with clean-room protocols and environmental health and safety standards.
- Trained and mentored staff in inspection techniques, equipment operation, and safety compliance, enhancing team competency and adherence to quality standards.
- Ensured cleanliness, calibration, and maintenance of tools and machinery across work centres.
- Managed production processes during unsupervised graveyard shifts, making critical decisions to sustain workflow and meet production targets.
- Partnered with engineers and team leaders to complete urgent experimental orders, ensuring precision and timely delivery.
- Performed minor machine repairs and troubleshooting, escalating issues to technicians.
Head of Science Department
MINISTRY OF EDUCATION, Fiji Islands
01.1999 - 12.2001
- Led and managed a team of 8 staff, overseeing curriculum delivery, staff performance, and departmental operations.
- Delivered Chemistry and Biology lessons to senior classes (Forms 5, 6, and 7), ensuring engaging and effective learning outcomes.
- Chaired departmental meetings, facilitating collaboration and strategic planning to drive departmental goals.
- Oversaw science laboratory operations, including safety compliance, equipment management, and resource allocation.
- Coordinated class activities, providing academic guidance and pastoral care to support student development.
- Organized Titration Competitions and Chemistry Quizzes, enhancing student engagement and fostering interest in science.
- Contributed actively to the Occupational Health and Safety Committee, promoting safe learning and working environments.
- Designed and marked exam papers; developed teacher timetables to optimize workload distribution and curriculum coverage.
- Served as a qualified First Aider, ensuring student and staff wellbeing.
Education
Certificate in Administration & Technology - Level 3
Te Wananga Aotearoa
NZ07.2020
Certificate in Money Management - Level 3
Te Wanaga Aotearoa
NZ07.2018
National Certificate in Computing - Levels 2, 3 & 4
Te Wanaga Aotearoa
NZ07.2014
Secondary Teacher Training Course -
Fiji College of Advanced Education
Fiji12.2000
Bachelor of Science Degree - Majors in Chemistry and Biology
University of the South Pacific
Fiji12.1996
Skills
- Office management
- Accounting software proficiency
- ERP systems expertise
- Inventory control
- Logistics coordination
- Process improvement
- Analytical and numerical skills
- Time management
- Deadline management
- Cross-department collaboration
- Training and mentoring
- Issue resolution
- Customer interaction
- Communication skills
- Negotiation and presentation
- Microsoft Office Suite
Hobbies and Interests
- Enjoy reading and writing across books, newspapers, magazines, and general interest topics.
- Passionate animal lover; volunteer work caring for stray cats and birds.
- Enthusiastic about problem-solving through puzzles such as Sudoku, crosswords, code crackers, and word searches.
- Committed to fitness and outdoor activities: participated in Round the Bays (2018–2020), 10,000 Steps Challenge (2017–2018), Fit24 (2017), multiple quarter marathons, and served as Team Captain for EliteWalkers (winners among 51 teams at WM, Coast-to-Coast Walkways).
- Enjoy walking, jogging, and spending time in nature.
References
Available upon request
Training Professional Development
- 01/01/01, First Aid Training
- 01/01/17, First Aid Training
- 01/01/20, First Aid Training
- 01/01/23, First Aid Training (current)
- 01/01/11, Fire Warden Training
- 01/01/19, Fire Warden Training
- 01/01/23, Fire Warden Training (current)
- 01/01/17, Emergency Warden Training
- 01/01/23, Emergency Warden Training (current)
- 01/01/19, Spills Response Training
- 07/01/18, Watch Me Step Up Leadership Course (Upskills)
- 05/01/08, Health & Safety Representative Training: Stage 1
- 08/01/11, Health & Safety Representative Training: Stage 2
- 01/01/10, 5S – Kaizen
- 01/01/12, 5S – Kaizen
- 01/01/08, Train the Trainer – On-the-Job Training (Crystal Test Department)
- 01/01/11, Train the Trainer – On-the-Job Training (Crystal Test Department)
- 10/01/08, Effective Training Skills
- 07/01/11, Effective Training Skills
- 01/01/09, ESD – Electrostatic Device Training
- 01/01/11, ESD – Electrostatic Device Training
- 01/01/09, SAP Training
Skills Experience Summary
Advanced JDE E1 expertise; working knowledge of MYOB, SAP, Xero, ERoad, ELEMOS, and Microsoft Office Suite., Strong problem-solving skills, process improvement experience, and advanced numerical/analytical capability., Proficient in creating purchase orders, invoices, and credit notes; stock control, dispatch coordination, cash handling, EFTPOS transactions, and supplier/customer onboarding., Skilled in query investigation, issue resolution, and debt collection liaison; experienced in both phone-based and face to face customer interactions., Highly effective written and verbal communicator; strong presentation, negotiation, and interdepartmental collaboration skills., Experienced in staff training, mentoring, and supervision; capable of managing offices and sites independently in the absence of supervisors., Exceptional time management, attention to detail, and ability to meet tight deadlines under pressure., Experienced working in multicultural environments, with a strong sense of cultural awareness and identity., Compliance management, on-site inductions, vendor liaison, ordering and procurement, pricing/quotations, and general office management.
Timeline
Office Manager
Waste Management Ltd
04.2020 - 08.2024
Operations Coordinator
Waste Management Ltd
03.2017 - 04.2020
Production Inspector & Tester – Crystal Test Departments / Clean Room
RAKON LTD
03.2002 - 09.2013
Head of Science Department
MINISTRY OF EDUCATION, Fiji Islands
01.1999 - 12.2001
Certificate in Administration & Technology - Level 3
Te Wananga Aotearoa
Certificate in Money Management - Level 3
Te Wanaga Aotearoa
National Certificate in Computing - Levels 2, 3 & 4
Te Wanaga Aotearoa
Secondary Teacher Training Course -
Fiji College of Advanced Education
Bachelor of Science Degree - Majors in Chemistry and Biology
University of the South Pacific