Sharon Anderson
Tauranga,Region
Summary
I have been working at Kale Print for a number of years and I have moved through the ranks, from Digital press operator to Prepress, I had to sort out the files,, make plates and liaise with clients and staff members, once I felt I was not challenged enough I moved into the Account Manager. / Business Development, as I enjoy dealing with people and challenging my brain. I enjoyed the business and fast pace of the job, especially working with client on projects and finding a solution to there problems/
I am looking for a change in Career as I feel my current job is not giving me the same satisfaction I use to have and I feel it time for a change and a move, as I am a firm believer of job satisfaction is good for both as you get the best out of your staff, I am highly motivated to work well and achieve all my goals, I love a challenge, and problem solving and I love been busy.
Overview
25
25
years of professional experience
Work History
Account Manager
Kale Print & Deign
Tauranga
02.2005 - Current
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Educated clients on new [Product or service] and updated account information to maintain high standards of client service.
Plate Maker
Publicity Print
Tauranga, Region
01.1998 - 01.2005
- Worked collectively with other teams to reach deadlines and meet customer expectations.
- Generated prepress proofs in digital or other formats to approximate appearance of final printed piece.
- Compared digital and physical customer files to identify and address discrepancies such as fonts, graphics or and layouts.
- Assessed customer files for missing information in fonts and graphics.
- Avoided downtime by addressing issues with prepress equipment immediately and applying troubleshooting techniques to identify root cause issues.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
NTC3 - Graphic And Printing Equipment Operation
Johannesburg Technical College
Johannesburg South Africa12.1986
Skills
- Time Management
- Qualifying Leads
- Account Management
- Strategic Account Planning
- Overcoming Objections
- Business Development
- Microsoft Office
- Verbal and Written Communication
- Teamwork and Collaboration
- Customer Service
- Marketing Material Review
- Sales Meetings and Orientations
- Order Management
Gardening / Baking / Watching Sport
I love having a tidy clean garden which I can sit back ad admire, while enjoying a baked muffin.
I also enjoy watching live Cricket as my husband plays Saturday Social Cricket. My other passion is watching league.
I lave spending time with my family, we go to Auckland & Wellington once a year as a family to watch my grad daughter as she does cheerleading and competes in many competitions. Shes only 6 years old
Timeline
Account Manager
Kale Print & Deign
02.2005 - Current
Plate Maker
Publicity Print
01.1998 - 01.2005
NTC3 - Graphic And Printing Equipment Operation
Johannesburg Technical College
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