Summary
Overview
Work History
Education
Skills
Timeline
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Sharon Circa

Northcote,Auckland

Summary

Hardworking Student offering part-time work experience and knowledge of customer service. Diligent and detail-oriented with excellent observational, organizational and communication skills.

Overview

5
5
years of professional experience

Work History

Keyholder

Mi Piaci
02.2022 - Current
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Counted out cash drawers and balanced totals.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Completed store opening and closing procedures.
  • Developed strong rapport with customers and created positive impression of business.


Sales Associate

Hype DC
12.2020 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.

Sales Assistant

Seed Heritage
10.2019 - 04.2020
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Remained calm in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.


Food Service Worker

Sweet Chimney And Elephant Ears
10.2018 - 01.2022
  • Maintained a clean workspace to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Prepared and served various food items to customer specifications in fast-paced environments.

Education

Bachelor of Arts - Psychology

University of Auckland
Auckland, NZ
2025

High School Diploma -

Westlake Girls' High School
Auckland, NZ
12.2020

Skills

  • Verbal and Written Communication
  • Multitasking Strengths
  • Customer Inquiries
  • Merchandise Promotion and Display
  • Problem Anticipation and Resolution
  • POS Terminal Operation
  • Policy and Procedure Adherence
  • Retail Industry Experience

Timeline

Keyholder

Mi Piaci
02.2022 - Current

Sales Associate

Hype DC
12.2020 - 01.2022

Sales Assistant

Seed Heritage
10.2019 - 04.2020

Food Service Worker

Sweet Chimney And Elephant Ears
10.2018 - 01.2022

Bachelor of Arts - Psychology

University of Auckland

High School Diploma -

Westlake Girls' High School

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Sharon Circa