Summary
Overview
Work History
Education
Skills
Certification
references
Languages
Timeline
Generic

Shaye Franckeiss

Whakamaru,Mangakino

Summary

Dynamic Checkout Supervisor with 2 years operating and 2 years supervising experience overseeing teams of up to 30 staff members within a high-traffic store. Leads by example and monitors performance to identify and target service discrepancies. Evaluates assigned groups and recommends additional training and process improvements. Committed and hardworking cashier and supervisor with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Checkout Supervisor

New World Howick
02.2020 - Current
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Assisted customers with prompt and polite support in-person and via telephone.

Education

Bachelor of Law - Law

University of Waikato
Hamilton, NZ

NCEA Level 3 -

Macleans College
Auckland, NZ
2021

Skills

  • Store Opening and Closing
  • Attention to Detail
  • Time Management
  • Punctual and Reliable
  • Safety Procedures
  • Store Promotions
  • Customer Service
  • POS Systems

Certification

Liquor License since 2022

Lotto certificate of training 2022

references

Chloe Meredith ( checkout manager)

chloe.meredith@nw.co.nz

027 333 8789


Christian Fuao (checkout supervisor)

christian.fuao@nw.co.nz

021 081 21024

Languages

English
Native or Bilingual
Afrikaans
Native or Bilingual

Timeline

Checkout Supervisor

New World Howick
02.2020 - Current

Bachelor of Law - Law

University of Waikato

NCEA Level 3 -

Macleans College

Similar Profiles

CREATE PROFILE
Shaye Franckeiss