Tyson Smith
Cambridge,WKO
Summary
I am a motivated professional with experience in studio management, sales, and lead conversion within the fitness industry. I am now looking to transition into a new industry where I can apply my skills in sales, client relationship management, operations, and business growth while continuing to develop my career in a new environment. I am skilled at engaging with prospective members, converting enquiries into memberships, and building strong client relationships. Experienced in phone sales, sales pipelines, KPI tracking, and business operations, with a proactive approach to achieving revenue targets and improving member retention. Known for strong communication, attention to detail, and the ability to work independently while contributing to team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Group Fitness Trainer
BFT Hamilton CBD
, Hamilton
01.2026 - Current
- Deliver high energy group training sessions while maintaining strong member engagement.
- Support member retention through relationship building and personalised coaching.
- Contribute to a positive and motivating studio culture.
- Please note that the studio was recently purchased by new owners who now manage the day-to-day operations. As a result, my role transitioned from Studio Manager to Group Fitness Trainer. I am now seeking opportunities to continue developing my skills and further progress my career.
Studio Manager
BFT Hamilton CBD
, Hamilton
08.2024 - 01.2026
- Managed daily operations of a busy fitness studio, ensuring smooth scheduling, member satisfaction, and efficient business performance.
- Handled inbound and outbound sales calls, engaging with prospective members, and converting inquiries into memberships.
- Maintained a consistent sales pipeline, following up leads and nurturing prospects to maximise conversion rates.
- Worked towards sales and KPI targets, contributing to studio revenue growth through proactive lead engagement and upselling memberships.
- Supported marketing campaigns by contacting prospective members and generating new business opportunities.
- Resolved member enquiries and concerns quickly, maintaining high member satisfaction and retention.
- During this role, I also travelled to Melbourne Australia to complete a Business Operations course focused on sales systems, marketing strategies, and lead conversion.
Group Fitness Trainer
F45 Cambridge
, Cambridge
01.2023 - 08.2024
- Delivered group fitness training sessions focused on strength, conditioning, and member engagement.
- Built strong relationships with members to maintain a positive training environment and encourage retention.
- Developed communication and coaching skills while supporting members in achieving their fitness goals.
Education
Certificate in Exercise - Level 4 -
Wintec Te Pukenga
Hamilton, NZHigh School Diploma -
NCEA Levels 1, 2 And 3
Skills
- Sales & Lead Conversion
- Client Relationship Management
- Phone Sales & Customer Engagement
- KPI & Revenue Target Achievement
- Studio Operations & Team Coordination
- Marketing Support & Lead Generation
- Strong Communication & Attention to Detail
- Self-Management & Initiative
Certification
First Aid Certificate - Level 1
References
- Richard Brewer (previous BFT owner whilst I was Studio Manager) - 027 344 0390
- Lynee (Course Coordinator) - 027 447 1040
Timeline
Group Fitness Trainer
BFT Hamilton CBD
01.2026 - Current
Studio Manager
BFT Hamilton CBD
08.2024 - 01.2026
Group Fitness Trainer
F45 Cambridge
01.2023 - 08.2024
Certificate in Exercise - Level 4 -
Wintec Te Pukenga
High School Diploma -
NCEA Levels 1, 2 And 3