Shevie-lee Motu
Te Puna
Summary
Motivated Retail Assistant with background in customer service and sales. Proficient in handling multiple tasks simultaneously while maintaining a welcoming store atmosphere. Strong skills include effective communication, problem-solving, and team collaboration. Previously contributed to increased customer satisfaction rates through exceptional service delivery.
Overview
6
6
years of professional experience
Work History
Retail Assistant
Auntys sea fresh papamoa
Papamoa
05.2018 - 09.2024
- Assisted customers with product selection, answered queries and provided advice.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
- Assisted in setting up promotional displays, signage and window displays.
Hospitality Assistant
Auntys sea fresh papamoa
Papamoa
05.2018 - 09.2024
- Resolved customer complaints quickly and professionally while maintaining a positive attitude.
- Greeted guests warmly and made them feel welcome.
- Performed daily cleaning duties such as mopping floors, dusting surfaces.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Followed safety guidelines when handling knives and other sharp objects.
- Ensured proper rotation of products to maintain freshness.
- Assisted head chef in preparing dishes for customers.
- Checked expiration dates on all perishable food items prior to use or sale.
- Assisted in training new cooking assistants.
Comercial Cleaner
ACOL Cleaning
Papamoa
05.2022 - 07.2024
- Performed routine maintenance tasks on equipment such as changing filters or lubricating moving parts.
- Moved heavy furniture, equipment and supplies either manually or by using hand trucks.
- Reported any damages or malfunctions observed while performing duties to supervisor.
- Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
- Kept records of hours worked, supplies used, and tasks completed each day.
- Cleaned and sanitized restrooms using appropriate cleaning products.
- Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.
Courier Runner
Aramex
Papamoa
11.2022 - 11.2023
- Inspected package contents for damage prior to delivery to ensure quality assurance standards were met.
- Maintained records of deliveries and pick-ups for reference purposes.
- Picked up and delivered packages to customers in a timely manner.
House Keeper
Pacific appartments
Mount Maunganui
01.2021 - 02.2021
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Reported any maintenance issues or damage to supervisors immediately.
- Observed proper use of chemicals when cleaning various surfaces.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Ensured that all health standards were met during cleaning operations.
Education
Some College (No Degree) -
Mount Maunganui College
Mount MaunganuiSkills
- Customer service
- Visual merchandising
- Sales techniques
- Inventory management
- Cash handling
- Conflict resolution
- Product knowledge
- Health and safety compliance
- Team collaboration
- Time management
- Customer engagement
Timeline
Courier Runner
Aramex
11.2022 - 11.2023
Comercial Cleaner
ACOL Cleaning
05.2022 - 07.2024
House Keeper
Pacific appartments
01.2021 - 02.2021
Retail Assistant
Auntys sea fresh papamoa
05.2018 - 09.2024
Hospitality Assistant
Auntys sea fresh papamoa
05.2018 - 09.2024
Some College (No Degree) -
Mount Maunganui College