Sicong Dai
Overview
6
6
years of professional experience
Work History
Waitress
The Coffee Club
03.2018 - 08.2018
- Folded napkins and prepared silverware sets to provide adequate supply for the host station.
- Collected payment for food and drinks served, balanced cash receipts, and maintained an accurate cash drawer.
- Processed orders and sent them to kitchen employees for preparation.
Copywriter and Assistant
Bow Length Limited
05.2020 - 08.2021
- Wrote advertising copy for online content, adhering to employers' overarching brand identity and personality.
- Edited and proofread drafts of articles and other documents.
- Utilized data visualization techniques to present and explain complex data sets.
Operation Specialist
Skykiwi
08.2021 - 03.2022
- Collected, arranged, and inputted information into database system.
- Conducted regular reviews of operations and identify areas for improvement.
- Evaluated customer needs and feedback to drive product and service improvements.
Waitress
GoGo Music Café
05.2022 - 12.2022
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Inspected dishes and utensils for cleanliness.
- Greeted new customers, discussed specials, and took drink orders.
Elderly Caregiver
Avon Rest Home
07.2023 - 09.2023
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
Housekeeper
Bupa Aged Care
05.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Education
Diploma - Community Healthcare And Support Level 7
New Zealand Skills And Education College
Auckland, NZ10.2023
Bachelor - Applied Management Level 7
Otago Polytechnic
Auckland10.2020
Diploma - Hospitality Level 3&5
New Zealand Management Academies
Auckland10.2017
Skills
- Level 4 Health and Wellbeing Certificate
- First Aid Certificate
Visa Holder
Resident Visa Holder
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Elderly Caregiver
Avon Rest Home
07.2023 - 09.2023
Housekeeper
Bupa Aged Care
05.2023 - Current
Waitress
GoGo Music Café
05.2022 - 12.2022
Operation Specialist
Skykiwi
08.2021 - 03.2022
Copywriter and Assistant
Bow Length Limited
05.2020 - 08.2021
Waitress
The Coffee Club
03.2018 - 08.2018
Diploma - Community Healthcare And Support Level 7
New Zealand Skills And Education College
Bachelor - Applied Management Level 7
Otago Polytechnic
Diploma - Hospitality Level 3&5
New Zealand Management Academies