Summary
Overview
Work History
Education
Skills
Timeline
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Sienna Edmondson

Mt Maunganui,Tauranga

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

3
3
years of professional experience

Work History

Retail Assistant

Farmers
09.2023 - Current
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labelling items, and arranging according to size and style.
  • Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed.
  • Assisted in training new employees, contributing to the development of a knowledgeable workforce.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Maintained tidy and organized store environment to comply with cleanliness standards.

Hospitality Worker

Mount Ocean Sports Club
10.2021 - 08.2023
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Implemented effective time management strategies during high-volume periods which resulted in reduced wait times and increased guest satisfaction.

Education

Mount Maunganui College
Mount Maunganui, NZ

Skills

    Customer Assistance

    Multitasking Competence

    Patience and Empathy

    Time Management Capabilities

    POS System Operation

    Flexible schedule availability

    Cash Handling Accuracy

    Product Knowledge Expertise

Timeline

Retail Assistant

Farmers
09.2023 - Current

Hospitality Worker

Mount Ocean Sports Club
10.2021 - 08.2023

Mount Maunganui College

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Sienna Edmondson