Sofia Lundberg
Wellington
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Casual Catering & Events Assistant
The Food Lab
04.2024 - Current
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Offered excellent customer service, addressing client concerns promptly and professionally.
- Maintained professional demeanour under pressure during high-stress situations, contributing to overall success of catered events.
FOH Team Member
Penthouse Cinema & Cafe
02.2023 - Current
- Reset tables between guests by restocking low items and wiping down surfaces.
- Utilized point-of-sale systems effectively, accurately entering orders and processing payments with minimal errors.
- Coordinated with kitchen staff to ensure timely delivery of orders, minimizing wait times for customers.
Part time FOH
Fatimas
01.2023 - 02.2023
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
Cinema Crew Member
Event Cinema
05.2021 - 09.2022
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Acted as a liaison between management and crew members, addressing concerns or issues that arose in the workplace and working towards resolution.
- Managed crowd control during peak hours by directing guests to appropriate seating areas, minimizing disruptions and enhancing the overall experience.
Education
Bachelor of Arts - Digital Marketing And Advertising
Massey University
Wellington, NZ01.2025
Level 3 NCEA -
Mount Albert Grammer
Mount Albert Grammar School01.2021
Skills
- Ability to work under pressure
- Strong work ethic
- Teamwork
- Excellent customer service
- POS system experience
- Money handling
- First aid training
Timeline
Casual Catering & Events Assistant
The Food Lab
04.2024 - Current
FOH Team Member
Penthouse Cinema & Cafe
02.2023 - Current
Part time FOH
Fatimas
01.2023 - 02.2023
Cinema Crew Member
Event Cinema
05.2021 - 09.2022
Bachelor of Arts - Digital Marketing And Advertising
Massey University
Level 3 NCEA -
Mount Albert Grammer
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