Sonia Saba
Summary
My name is Sonia Saba. l have a strong background in guest services and vineyard operations. Expertise in time management and customer satisfaction, leading to exceptional and positive customer experiences. Previous experience as a business owner in flooring retail highlights my strong leadership and operational skills, and willingness to work in a team. I am committed to returning to hospitality to drive team success and maintain engagement in Part Time work.
I have the following certificate
17285 Demonstrate knowledge of commercial espresso equipment and prepare espresso beverages under supervision, and plenty of experience in making a great cup of coffee.
Overview
2021
2021
years of professional experience
Work History
Front of House Staff Member
Luna Estate Restaurant and Cellar Door
Martinborough, Wairarapa
11.2019 - 01.2021
- Greeted and seated guests promptly within stylish dining environment.
- Assisted with menu explanations and Wine Matching for better food and drink experience
- Managed reservations and coordinated seating arrangements to enhance service flow.
- Collaborated with kitchen staff to ensure timely food delivery and guest satisfaction.
- Processed payments accurately while adhering to cash handling procedures.
- Maintained cleanliness and organization of dining area throughout service.
- Supported team members during busy shifts to improve overall guest experience.
- Monitored dining room activity, proactively addressing guest needs for a positive experience.
- Verified that alcoholic beverages were served only to patrons aged 18 and older.
Vineyard Laborer
Luna Estate
Martinborough, Wairarapa
11.2019 - 09.2020
- Harvested grapes by hand and machine during peak seasons for winemaking.
- Operated Vineyard Machinery and Implements
- Monitored vine health and reported issues to supervisors for timely intervention.
- Pruned grapevines to enhance quality and promote healthy growth.
- Collaborated with team members to maintain efficient workflows during busy periods.
- Implemented irrigation techniques to support sustainability and optimize vine growth.
- Checked grape clusters for maturity prior to harvesting for quality control.
- Maintained vineyard equipment and tools, ensuring optimal performance and safety.
- Operated tractors, trucks, and harvesters safely under established protocols.
Vineyard Laborer
BJ Contracting
Martinborough, Wairarapa
10.2018 - 06.2019
- Harvested grapes by hand and machine to meet winemaking needs.
- Pruned grapevines for quality enhancement and optimal fruit yield.
- Trained grapevine growth on trellises for improved structure.
- Planted new grapevines and monitored overall vineyard health.
- Cleared weeds from vineyard rows to support healthy vine development.
- Adhered to safety protocols for secure working conditions during all tasks.
Front of House & Barista
Zambesi Bar and Grill
Mount Maunganui, Tauranga
- Prepared high-quality coffee beverages following standard recipes and techniques.
- Maintained cleanliness and organization of the work area and equipment.
- Operated espresso machines and grinders to produce consistent drinks.
- Collaborated with team members to ensure smooth operations during peak hours.
- Engaged with customers to create a welcoming and friendly atmosphere.
Front of House & Barista
Blue Restaurant & Bar
Mount Maunganui, Tauranga
2011 - 2012
- Prepared and served a variety of coffee and beverage options.
- Maintained cleanliness and organization of the barista station.
- Operated espresso machines and other brewing equipment efficiently.
- Collaborated with kitchen staff to ensure timely order fulfillment
- Prepared specialty coffee drinks such as lattes, cappuccinos, mochas and other hot beverages according to company recipes.
- Stocked all necessary supplies such as cups, lids, straws, flavorings and syrups.
Timeline
Front of House Staff Member
Luna Estate Restaurant and Cellar Door
11.2019 - 01.2021
Vineyard Laborer
Luna Estate
11.2019 - 09.2020
Vineyard Laborer
BJ Contracting
10.2018 - 06.2019
Front of House & Barista
Zambesi Bar and Grill
Front of House & Barista
Blue Restaurant & Bar
2011 - 2012