Summary
Overview
Work History
Education
Skills
Professional References
Community Engagement
Licenses
Timeline
TruckDriver
Sophie  BETTS

Sophie BETTS

Wanaka ,OTA

Summary

I am highly interested in applying for a role at your establishment.

I am a hard-working, passionate, and friendly individual, with years experience as a bartender and FOH.

Driven, ambitious and dedicated to managing the flow of the workplace and optimizing day-to-day activities.

Overview

7
7
years of professional experience

Work History

Bartender/FOH Team Member

The Palmerston Tavern/The Beachfront Hotel
Rapid Creek, NT
11.2022 - 03.2024
  • I transferred from The Palmerston Tavern to The Beachfront Hotel in Oct 2023.
  • Serving alcoholic/non-alcoholic beverages.
  • Waitressing/food handling.
  • Supervision, and ongoing training to address staff needs.
  • conducted responsible serving of RSG.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Monitored cash intake to reduce discrepancies.
  • Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
  • Implemented special events to boost customer numbers and profits.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Provided ongoing training to address staff needs.

Sports Administrator

Darwin Surf Life Saving Club
Darwin, NT
05.2022 - 11.2022
  • Improved office organization by developing filing system and customer database protocols.
  • Followed up with customer accounts to resolve unpaid or past due accounts.
  • Monitored payroll, credit card purchases and invoicing to prevent financial errors.
  • Prepared accounting transactions and documents and updated procedures for management.
  • Established and oversaw implementation of successful budgeting and accounting systems to improve efficiency and reduce costs.
  • Verified transaction information, scheduled and prepared disbursements and obtained payment authorizations to properly pay invoices.
  • Answered telephones to take messages or redirect calls to appropriate colleagues.
  • Bar attendant work, suppling of alcoholic and non alcoholic beverages

Dental Receptionist

Gavin Mitchell Dental
Tweed Heads, NSW
02.2021 - 04.2022
  • Surgery preparation in anticipation of daily schedule.
  • Instrument sterilization and infection-control procedures.
  • Experience supporting patients by greeting, welcoming, and directing them in a warm and friendly manner.
  • Gathered medical information, dental health history and vitals from patients.
  • Maintained security and telecommunications system.
  • Informed patients by answering or referring inquiries.
  • Managing/supervising colleague’s.
  • Maintained master calendar and scheduled new appointments based on provider availability.

Supervisor

Koraleigh General Store
Koraleigh, NSW
03.2019 - 12.2020
  • Serving alcoholic/non-alcoholic beverages.
  • Waitressing/food handling.
  • Supervision, and ongoing training to address staff needs.
  • Interviewed, hired and trained staff to improve customer retention and bolster sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Monitored cash intake to reduce discrepancies.
  • Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
  • Implemented special events to boost customer numbers and profits.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Provided ongoing training to address staff needs.

Dental Assistant

Brunswick Family Dental Surgery
Brunswick, VIC
06.2017 - 03.2020
  • Surgery preparation in anticipation of daily schedule.
  • Instrument sterilization and infection-control procedures.
  • Assisting dentists’ chair-side with a broad range of routine and specialist procedures.
  • Proactively managing patient appointments using Oasis.
  • Light general reception work.
  • Monitoring of supplies.
  • Assisting of general anesthetic procedures.

Education

Bachelor of Nutrition And Food Science - Nutr

Federation University
Sydney, Australia
03-2027

Responsible Serving of Alcohol -

Responsible Serving of Alcohol (RSA)
Galaxy Training
07-2023

Resposible Service of Gambling -

Responsible Service of Gambling
Galaxy Training
07-2023

First Aid HTLAID003 -

Rich River First Aid
03-2023

Cardiopulmoary Resuscitation (CPR) Qualification -

Rich River First Aid
03-2023

Certificate III Dental Assisting HLT35015 -

Royal Melbourne Institute of Technology
Melbourne, Australia
01.2019

Victorian Certificate of Education (VCE) -

Swan Hill College
Swan Hill , Australia
11.2015

Skills

  • Professional attitude
  • Punctual and organised
  • Active, self-directed learner that is highly motivated to develop my skills in the support sector
  • Warm and natural communicator with exceptional inter-professional communication skills
  • Completes written documentation of a high quality
  • Builds rapport effectively with clients and families
  • Excellent reflective practice, responsive to feedback and able to adapt to change
  • Works well independently, and co-operatively in a team environment
  • Thrives in high pressure environments, manages time, prioritises work and meet deadlines effectively
  • Reliable and trustworthy

Professional References

Kate Congdon

Assistant Manager

The Beachfront Hotel 

Ph: +61 8 8985 3000

Email: kate.congdon@alhgroup.com.au

Samantha Forster

Certified Practicing Speech Pathologist

Glasswing Therapy

Ph: +61 19359909

Email: samantha.forster2903@glasswingtherapy.com

Claudia Farrow

Restaurant Owner / Manager

Koraleigh General Store

Ph: 03 5030 2101

Email: claudia.farrow@hotmail.com

Community Engagement

Volunteer at FoodBank during bush fire relief - 2020

  • Raised funds for vulnerable Australians experiencing hardship as a result of the 2020 Australian bush fires.

Volunteer Netball Coach / Club Member - 2010-2015

  • Actively coached for my local community netball team in the Central Murray football netball league
  • Volunteered for club working bees, canteen duties, sport administration responsibilities, sponsored events etc.

Licenses

Current Australian Driver's License

Current Working with Children's Check

Timeline

Bartender/FOH Team Member

The Palmerston Tavern/The Beachfront Hotel
11.2022 - 03.2024

Sports Administrator

Darwin Surf Life Saving Club
05.2022 - 11.2022

Dental Receptionist

Gavin Mitchell Dental
02.2021 - 04.2022

Supervisor

Koraleigh General Store
03.2019 - 12.2020

Dental Assistant

Brunswick Family Dental Surgery
06.2017 - 03.2020

Bachelor of Nutrition And Food Science - Nutr

Federation University

Responsible Serving of Alcohol -

Responsible Serving of Alcohol (RSA)

Resposible Service of Gambling -

Responsible Service of Gambling

First Aid HTLAID003 -

Rich River First Aid

Cardiopulmoary Resuscitation (CPR) Qualification -

Rich River First Aid

Certificate III Dental Assisting HLT35015 -

Royal Melbourne Institute of Technology

Victorian Certificate of Education (VCE) -

Swan Hill College
Sophie BETTS