Soteria Tanya Sionetuato

• Executed bulk cooking workflow for business class airline, ensuring timely production of meal components.
• Monitored HACCP procedures, documentation, and compliance with applicable regulations.
• Monitored workplace OH&S standards and consistently adhered to safety procedures.
• Monitored for issues and reported findings to supervisor promptly.

- Handled incoming customer phone calls, responded to questions, and directed callers to appropriate support resources.

- Handled inbound email inquiries and delivered accurate, clear replies.

Handled cash reconciliation and Eftpos payment transactions to maintain accurate, secure payment processing.

• Supervised kitchen staff and orchestrated day-to-day kitchen operations.
• Managed food preparation and production, upholding high standards of food quality and consistency.
• Ensured all kitchen hygiene, sanitation, and workplace safety standards were strictly maintained.
• Assisted with staff supervision, task delegation, and personnel management.
• Instructed kitchen staff in advanced food preparation and culinary techniques.
• Coordinated closely with front-of-house staff to facilitate smooth and efficient service during peak periods.
• Monitored food quality and presentation to meet the resort's exacting culinary standards.
• Prepared and plated dishes according to established restaurant presentation standards