Sowjanya Sundarraj
Senior Sampling Specialist - Quality Laboratory Services
Christchurch
Summary
I am a highly skilled aspiring graduate with a MS Food Innovation and MBA. I possess strong expertise in food science, business administration, supply chain and have a focused and dedicated attitude, allowing me to pick up new skills with ease. As a professional and organized individual, I am honest, have excellent time management and problem-solving skills. I am dedicated and enthusiastic about keeping up to date with the latest innovations. I can work unsupervised and hold advanced interpersonal skills that also contribute to making me both a good team leader as well as an effective member.
Overview
18
18
years of professional experience
4
4
Certifications
6
6
years of post-secondary education
Work History
SENIOR SUBSAMPLING SPECIALIST- MILK PRODUCTS
SYNLAIT
12.2023 - Current
- Level 2: Motivate team and set a high standard of appropriate behavior, accountable and taking responsibility for team goals, ensuring workload is fairly distributed
- Train the team and share knowledge
- Work in own direction, performing as back up to the team leader working as Key technical person.
- Identify opportunities for improvement
- Escalate performance issues immediately through the proper process, develop job knowledge and expertise through professional and personal development
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
LAB TECHNICIAN – SPECIALISED NUTRITION INFANT MILK PRODUCTS (Quality and Food Safety)
DANONE NUTRICIA
03.2022 - 12.2022
- Carry out raw material and finished product sampling and testing in a timely manner
- Carry out physical and chemical analysis of base powder and related products as per Standard operating procedures (SOP)
- Calibrate and maintain laboratory equipment as per technical and ISO 17025 requirements
- Carry out internal, in Process and reference method audits for laboratory
- Liaise with both internal and external customers and laboratories
- Data entry into Bamboo system and inform the release team about any OOS results
- Maintain adequate levels of media, reagents and other necessary items required for smooth functioning of laboratory
- Order media from suppliers
- Create purchase orders and receive invoices from suppliers as and when required
- Work extra hours as required by Lab
- Manager or nature of work
- Ensure all the equipment in Production lab
- Is calibrated and other quality checked performed routinely
- Any other tasked assigned from time to time for smooth running of plant and lab
- Ensure adherence to all Food Safety, ISO 22000 and ISO 17025:2017 quality standards and make recommendations with regards to improvements
- Perform environmental swabbing as and when required
- Co-operate in projects as required
- Cleaning and disposal of chemical / micro wastes in a safe and responsible manner
- Analytical instrument & Equipment usage- Karl Fischer, ICP, refractometer, Ph, spectrometer, colorimeter, hot air oven
- Volumetric and Organic analysis
- Microbiological studies and environmental swabbing
SUBSAMPLING SPECIALIST- MILK PRODUCTS
SYNLAIT
12.2021 - 02.2022
- Level 1: Subsampling of final product manufactured in the plants, sampling of raw materials (ingredients and packaging) prior to use in the manufacturing plants, processing in process samples and performing other sampling requests as required by sales, product release, technical and other teams
- Subsampling of final products to Synlait s’ Microbiology & Chemistry labs and external labs
- Raw material inspection before production- Cans, spoons, bottles, scoops etc
- Maintain the environment of the sampling rooms at the required level of hygiene and perform other quality tasks
- Registration of samples, receiving, sending the samples to external labs, moving to retention etc via LIMS portal and usage of other tools in the system
- Raw material sampling-opening, sampling and re-sealing raw ingredients, ensuring that no microbial or foreign matter contamination occurs during sampling, and the remaining material is able to be used for production
SAMPLE PROCESSING OPERATOR- MILK SAMPLE PROCESSING AND QUALITY ANALYSIS
LIC
08.2021 - 12.2021
- Analysis of milk in herd test laboratory and deliver the test results to the client with accurate and efficient details
- Sampling and analysing milk samples using robotics and automated analysis equipment ensuring that the quality of results and the turnaround times are met
- Troubleshooting and taking appropriate corrective action with adherence to Quality management system principles
SKILLED WORKER - FOOD PRODUCTION AND QUALITY
Rangiora Bakery
01.2020 - 01.2021
- Assist in food production for baking & making cakes, bakery products and various other products
- Maintenance and filling HACCP forms, CCPs, checking temperatures, height, weight of the product before and after baking
- Conduct random checks continuously during production run and ensure usage of personal protective equipment when required
- Perform GMP & GHP checks at required frequency
- Aid in collection of samples for swab testing and product sensory preparation
- Assist in data entry for accidents, incidents, and hazards
- Maintain compliance with food hygiene and health and safety regulations
Individual Contributor, Asset Management
GLOBAL E-BUSINESS OPERATIONS PVT., LTD.
03.2015 - 11.2018
- Company Overview: SUBSIDIARY OF HEWLETT - PACKARD
- Receiving instructions from the Asset Manager regarding the updating and syncing of asset records based on information provided by the Field Engineers, Capability Team Leaders and Procurement Team Leaders
- Preparing and dispatching periodical reports to management concerning the assets of key client accounts
- SUBSIDIARY OF HEWLETT - PACKARD
Individual Contributor, Current Product Engineering and Classification, Supply Chain
GLOBAL E-BUSINESS OPERATIONS PVT., LTD.
02.2014 - 03.2015
- Company Overview: SUBSIDIARY OF HEWLETT - PACKARD
- Implementing and overseeing a Restriction of Hazardous Substance (ROHS) compliance program to ensure that all components are non-defective – each stage of the program corresponded to a step in the manufacturing process
- SUBSIDIARY OF HEWLETT - PACKARD
Individual Contributor, Product Line 30, Supply Chain
GLOBAL E-BUSINESS OPERATIONS PVT., LTD.
07.2013 - 02.2014
- Company Overview: SUBSIDIARY OF HEWLETT - PACKARD
- Extracting and reviewing daily schedules, and ensuring that all component re-designs were recorded and reported to management teams
- Coordinating the accurate release of documentation via the Works Manager system / database
- SUBSIDIARY OF HEWLETT - PACKARD
Team Leader, Supply Chain
GLOBAL E-BUSINESS OPERATIONS PVT., LTD.
05.2012 - 07.2013
- Company Overview: SUBSIDIARY OF HEWLETT - PACKARD
- Managing Order management, Shipping, logistics and distribution, Customer services and feedback (designing stages through till customer liaison) ensuring that all data is maintained in the SAP system
- SUBSIDIARY OF HEWLETT - PACKARD
Product Line Coordinator
GLOBAL E-BUSINESS OPERATIONS PVT., LTD.
01.2010 - 04.2012
- Company Overview: SUBSIDIARY OF HEWLETT - PACKARD
- Liaising with the Depot Team in order to ensure that the correct quantity of each product is packaged and shipped to the correct address
- Preparing and administering training of SAP (business management software) to new employees, as well as providing education on country-specific processes and order management
- SUBSIDIARY OF HEWLETT - PACKARD
Senior Order Analyst
GLOBAL E-BUSINESS OPERATIONS PVT., LTD.
04.2008 - 12.2009
- Company Overview: SUBSIDIARY OF HEWLETT - PACKARD
- Ensuring orders are analyzed and triggered to Back Office team for amending and creating the required changes in the SAP system
- Managing customer information on SAP for assigned accounts as well as provide support to enhance revenue related to HP's contractual customer
- Authorizing Vendors on Invoices pertaining to HP's Customers
- SUBSIDIARY OF HEWLETT - PACKARD
Contract Administrator
GLOBAL E-BUSINESS OPERATIONS PVT., LTD.
06.2007 - 03.2008
- Company Overview: SUBSIDIARY OF HEWLETT - PACKARD
- Providing assistance to customer by creating a valid service delivery contract in SAP
- Preparing contracts in SAP S & D module including other tools and applications
- The work involves preparing contracts for renewals, conversions, quotations, invoicing, credit notes/refund, etc
- To the accounts assigned, against defined performance measure
- SUBSIDIARY OF HEWLETT - PACKARD
Education
Master of Science - Food Innovation
Lincoln University
Lincoln, New Zealand 07.2019 - 06.2020
MBA - Human Resources Management And Supply Chain
Pondicherry University
India 06.2007 - 05.2009
Bachelor of Science - Nutrition, Food Service Management And Dietetics
Madras University
India 06.2004 - 05.2007
Skills
Highly organised
Computer literate
Team Player
Customer Service
Communication Using initiative
Attention to detail
Multitasking
Excellent interpersonal skills
Problem solving
Time management
Self motivated
Analytical thinking
Root-cause analysis
Documentation management
Customer relations
Quality assurance
Team collaboration
Certification
Introductory auditing skills, Assure Quality, 05/22
Timeline
SENIOR SUBSAMPLING SPECIALIST- MILK PRODUCTS
SYNLAIT
12.2023 - Current
LAB TECHNICIAN – SPECIALISED NUTRITION INFANT MILK PRODUCTS (Quality and Food Safety)
DANONE NUTRICIA
03.2022 - 12.2022
SUBSAMPLING SPECIALIST- MILK PRODUCTS
SYNLAIT
12.2021 - 02.2022
SAMPLE PROCESSING OPERATOR- MILK SAMPLE PROCESSING AND QUALITY ANALYSIS
LIC
08.2021 - 12.2021
SKILLED WORKER - FOOD PRODUCTION AND QUALITY
Rangiora Bakery
01.2020 - 01.2021
Master of Science - Food Innovation
Lincoln University
07.2019 - 06.2020
Individual Contributor, Asset Management
GLOBAL E-BUSINESS OPERATIONS PVT., LTD.
03.2015 - 11.2018
Individual Contributor, Current Product Engineering and Classification, Supply Chain
GLOBAL E-BUSINESS OPERATIONS PVT., LTD.
02.2014 - 03.2015
Individual Contributor, Product Line 30, Supply Chain
GLOBAL E-BUSINESS OPERATIONS PVT., LTD.
07.2013 - 02.2014
Team Leader, Supply Chain
GLOBAL E-BUSINESS OPERATIONS PVT., LTD.
05.2012 - 07.2013
Product Line Coordinator
GLOBAL E-BUSINESS OPERATIONS PVT., LTD.
01.2010 - 04.2012
Senior Order Analyst
GLOBAL E-BUSINESS OPERATIONS PVT., LTD.
04.2008 - 12.2009
MBA - Human Resources Management And Supply Chain
Pondicherry University
06.2007 - 05.2009
Contract Administrator
GLOBAL E-BUSINESS OPERATIONS PVT., LTD.
06.2007 - 03.2008
Bachelor of Science - Nutrition, Food Service Management And Dietetics
Madras University
06.2004 - 05.2007