Summary
Overview
Work History
Education
Skills
Timeline
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Sreedev Sukumaran

Summary

Dynamic and self-motivated professional with a proven track record at NZ Courier Post, excelling in package delivery and customer service. Demonstrated strong communication skills and time management, optimizing routes for efficiency and ensuring customer satisfaction. Committed to safety and maintaining a clean driving record while achieving timely deliveries.

Overview

6
6
years of professional experience

Work History

Courier Runner

NZ COURIER POST
03.2023 - Current
  • Delivered packages efficiently, ensuring timely customer satisfaction and adherence to delivery protocols.
  • Navigated routes using GPS technology, optimizing delivery times and reducing fuel consumption.
  • Maintained accurate records of deliveries and pickups, enhancing accountability and tracking efficiency.
  • Communicated effectively with customers regarding delivery status, fostering positive relationships and trust.
  • Ensured packages were handled with care, minimizing damages and loss during transit.
  • Improved delivery efficiency by optimizing route planning and time management strategies.
  • Utilized GPS technology effectively to optimize routes, resulting in faster deliveries while reducing mileage driven on a daily basis.
  • Continually upheld a clean driving record by adhering to traffic laws and safe driving practices.

PICK PACKER

PRIMARY CONNECT FRESH (DISTRIBUTION CENTERE)
01.2025 - 05.2025
  • Operated pallet jacks and hand trucks to transport materials efficiently within warehouse.
  • Selected and packed products accurately according to order specifications.
  • Maintained cleanliness and organization in work area to ensure safety compliance.
  • Assisted in inventory management by labeling and organizing stock effectively.
  • Conducted quality inspections on outgoing shipments to ensure accuracy and condition.
  • Clean working environment after work duties include cardboard cutting rubbish into the red bin and use compactor for crushing and recycling if needed.

Order Picker

PRIMARY CONNECT (WAREHOUSE)
01.2024 - 09.2024
  • Operated pallet jacks and forklifts to efficiently transport products within warehouse.
  • Selected and picked orders accurately based on customer specifications.
  • Maintained cleanliness and organization of work areas to enhance safety compliance.
  • Collaborated with team members to optimize order fulfillment processes.
  • Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Picked and packed order items.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.

TIP TOP (ICE CREAME ) TRUCK DRIVER

Tip Top Ice Cream
02.2021 - 07.2022
  • Operated various truck types, ensuring compliance with safety regulations and company policies.
  • Planned efficient routes to minimize delivery times and reduce fuel costs.
  • Conducted routine vehicle inspections and maintenance to ensure optimal performance and safety.
  • Managed documentation for deliveries, including bills of lading and shipment logs, ensuring accuracy and compliance.
  • Merchandise stocks in store according to FIFO and place the new products . Make sure nothing remain in old stocks ensure productivity.

Customer Service Representative

Z RETAIL SHOP
04.2019 - 04.2021
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Streamlined order processing by utilizing CRM systems for improved tracking and response times.
  • Trained new staff on company policies and customer service best practices to enhance team performance.
  • Analyzed customer feedback to identify trends and recommend improvements to service delivery.
  • Filled up chilled drinks inside cabinets.
  • Worked as barista and baking sections.
  • Filled up fuel ,help in filling tyres and oil serving.


Education

High School Diploma -

ASPIRE 2 INTERNATIONAL
Christchurch, NZ
05-2018

Skills

  • Self-motivation and discipline
  • Strong communication skills
  • Safe driving practices
  • Patience and perseverance
  • Load securing techniques
  • Customer service
  • Excellent driving skills
  • Time management
  • Valid Driver's license
  • Verbal and written communication
  • Package delivery and Pick-up

Timeline

PICK PACKER

PRIMARY CONNECT FRESH (DISTRIBUTION CENTERE)
01.2025 - 05.2025

Order Picker

PRIMARY CONNECT (WAREHOUSE)
01.2024 - 09.2024

Courier Runner

NZ COURIER POST
03.2023 - Current

TIP TOP (ICE CREAME ) TRUCK DRIVER

Tip Top Ice Cream
02.2021 - 07.2022

Customer Service Representative

Z RETAIL SHOP
04.2019 - 04.2021

High School Diploma -

ASPIRE 2 INTERNATIONAL

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Sreedev Sukumaran