Stanley Zhu
Remuera
Summary
Experienced Banking Professional with a background in loan management, financial analysis, and customer-focused service delivery within the financial services industry. Currently a Business Banking Manager with expertise in stakeholder management, strategic planning, and risk management, and actively pursuing a Master’s degree in Business Development. Passionate about data analysis and supporting impactful product management outcomes, I bring a growth mindset and analytical approach to meet evolving banking needs.
Overview
9
9
years of professional experience
Work History
Business Banking Manager
ANZ Bank
10.2022 - Current
- Conducted financial performance reviews and structured secured and unsecured loan solutions for business clients, ensuring alignment with customer needs and business goals
- Built productive relationships with small businesses, consistently delivering high levels of customer satisfaction
- Provided analytical insights into product performance, supporting strategic planning and risk management initiatives
Senior Personal Banker
ANZ Bank
10.2019 - 09.2022
- Delivered data-driven insights and analysis on customer lending, with a focus on improving the efficiency of lending solutions
- Engaged in risk assessment and compliance, ensuring responsible lending practices and regulatory adherence
- Collaborated with internal teams to support product offerings in line with customer-focused outcomes
Personal Banker
ANZ Bank
10.2017 - 09.2019
- Analyzed customer financial needs to promote relevant bank products and services, contributing to enhanced branch productivity
- Supported customer journey from onboarding to product usage, building loyalty and retention
Service Consultant
ANZ Bank
10.2016 - 09.2017
- Conducted initial needs assessments and guided clients in selecting appropriate banking services, focusing on customer satisfaction
Currency Dealer
Travelex
08.2015 - 10.2016
- Provided currency exchange services while identifying opportunities to cross-sell relevant products to maximize transaction value
Education
Master of Business Development -
University of Auckland
Auckland, NZ01.2026
Bachelor of Economics -
University of International Business and Economics
10.2009
Skills
- Data Analysis & Reporting
- Customer-Centric Service
- Stakeholder Management
- Risk & Compliance
Languages
English
Chinese
Timeline
Business Banking Manager
ANZ Bank
10.2022 - Current
Senior Personal Banker
ANZ Bank
10.2019 - 09.2022
Personal Banker
ANZ Bank
10.2017 - 09.2019
Service Consultant
ANZ Bank
10.2016 - 09.2017
Currency Dealer
Travelex
08.2015 - 10.2016
Bachelor of Economics -
University of International Business and Economics
Master of Business Development -
University of Auckland
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