Summary
Work History
Education
Skills
Timeline
Generic

Stefan Koller

Invercargill,STL

Summary

Expert in client consultation and service customization, enhancing customer satisfaction and loyalty through effective communication and upselling strategies. Proven ability to build strong client relationships and meet individual needs through tailored consultations. Known for effective communication and proactive stock management, contributing to enhanced customer experiences and satisfaction. Energetic professional with excellent skill and technique. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Mobile Hairdresser

self
invercargill, invercargill
03.2025 - 08.2025
  • Scheduled appointments and managed client communications effectively.
  • Adapted services to meet individual client needs and preferences on-site.
  • Developed strong relationships with clients through excellent customer service skills.
  • Upsold additional services or products where appropriate such as conditioning treatments or retail items like shampoos or styling gels.
  • Monitored stock levels regularly in order replenish supplies when necessary.
  • Conducted consultations with customers to discuss the style they wanted and advised on the best options available.

Education

NZQA Level 5 - Level 5 Creative Art NZQA

The Learning Connection
Wellington, NZ
03-2023

Skills

  • Client consultation
  • Service customization
  • Stock management
  • Upselling techniques
  • Customer relationship management
  • Time management
  • Effective communication
  • Attention to detail

Timeline

Mobile Hairdresser

self
03.2025 - 08.2025

NZQA Level 5 - Level 5 Creative Art NZQA

The Learning Connection
Stefan Koller