Stephanie Crump
Auckland,New Zealand
Summary
A motivated, personable, and well-rounded professional, I harness my expertise in audit and risk management to uncover business improvement opportunities. With a passion for collaborative problem-solving, I thrive in team environments and take pride in building and maintaining strong stakeholder relationships, driving success through effective communication and trust.
Overview
14
14
years of professional experience
Work History
Risk and Assurance Manager
SkyCity Entertainment Group
05.2022 - Current
- Developing and maintaining relationships with the business as a trusted advisor
- Assess and challenge the design adequacy and operating effectiveness of the business unit’s key controls for mitigating risks
- Project management with external audit firms (primarily Ernst and Young).
Senior Risk Advisor
SkyCity Entertainment Group
01.2021 - 05.2022
- Developed the assurance program for compliance with SkyCity's approved Host Responsibility Program
- Worked collaboratively with external auditors throughout reviews, helping with data extraction
- Assisted with uplifting Host Responsibility culture company-wide
- Driver of change to Host Responsibility processes, and helped improve knowledge of Host Responsibility across front line operators
- Supported General Manager of Risk with the writing of board papers and risk culture dashboard.
Executive Assistant
SkyCity Entertainment Group
01.2015 - 01.2021
- Extensive diary/calendar management for Chief Financial Officer and Chief Marketing Officer, and their wider teams
- Preparation of emails, letters, reports, agendas, and presentations
- Extensive travel arrangements for Board and C-Suite executives
- Event coordination and management of Investor Day, Board events, finance conference, and CFO/COO gameplan (staff information events)
- Event assistance with Melbourne Cup and Festival on Fed
- Board support, board paper upload into Diligent, Board annual trip planning, ASX/NZX uploads
- Assisted company treasurer with bank account audits and managing/updating ANZ transactive website
- Provide administration support to Chairman and board of directors, assisted with the set-up of board meetings
- Processed travel expenses and reimbursements for the executive team and senior management group.
Executive Assistant
Crown Casino and Entertainment Complex Melbourne
06.2012 - 12.2014
- Manage communications to the gaming department of 3000+ employees
- Extensive diary and email management
- Preparation of emails, letters, reports, agendas, and presentations
- Project manage events for the gaming department, including Annual Dealer of the Year and Team of the Year awards nights for 350 employees
- Manage domestic and international travel for 7 Senior Managers
- Processed travel expenses and reimbursements for executive team and senior management group
- Screened calls and emails and initiated actions to respond to or direct messages for managers.
Executive Assistant
Phileo Australia
07.2010 - 05.2012
- Managed and reported on budgets for various development projects
- Report preparation for executive meetings
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments
- Kept projects on schedule by managing deadlines and adjusting workflows
- Inbox and calendar management for Executive Directors.
Skills
- Event management
- Audit and assurance
- Project Management
- Diary/calendar/inbox management
- Board paper/report writing
- Stakeholder management
- Relationship building
- Risk Management
- Risk advisory
- Report Preparation
- Critical Thinking and Analysis
Accomplishments
- SkyCity - Collaborated with the Host Responsibility team to influence the change of our re-entry process for customers who have been excluded
- SkyCity - Instrumental in the merge of our banking systems project, managed the project end to end, and trained staff on the new system
- SkyCity - Champion of change for Dynamics project and roll out to the business
- Crown Melbourne - Service Leader Recipient, an award that recognizes individuals who demonstrate high- performance and service excellence. This award requires employees to be nominated by their managers
Timeline
Risk and Assurance Manager
SkyCity Entertainment Group
05.2022 - Current
Senior Risk Advisor
SkyCity Entertainment Group
01.2021 - 05.2022
Executive Assistant
SkyCity Entertainment Group
01.2015 - 01.2021
Executive Assistant
Crown Casino and Entertainment Complex Melbourne
06.2012 - 12.2014
Executive Assistant
Phileo Australia
07.2010 - 05.2012