Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Stephanie Perniskie

Wellington,New Zealand

Summary

I'm eager to secure a challenging position as a Police Communicator for the New Zealand Police. I am an organized, hard working and dependable candidate successful at managing multiple priorities with a positive attitude. I bring a diverse range of experience, knowledge and skills that have been developed through my education and professional experiences. I have proven ability of good time management, crisis management, ability to adapt to evolving situations, therapeutic relationship building, culturally competent, effective communication, proficient management and empathetic abilities.


I worked hard in High-school to gain excellence in my studies and created long lasting relationships with staff and peers to gain Character awards. Continued my work ethic shown in my studies as a nursing student, with positive feedback from preceptors during my various placements. Left my nursing degree, as this was not my passion. Have over 4+ years experience as FOH and a year of baking experience at Cafes. This has enabled me to gain knowledge in cafe management, cafe profitability, POS systems, FOH duties and work under pressure.


The role of a police communicator is a role that I aspire to undertake as it aligns with my passion of working to help people, and allows me to demonstrate my hard working ethic, diverse skills, and willingness to learn.

Overview

5
5
years of professional experience

Work History

Front of House, Baker

Cafe Cuba
04.2023 - Current
  • Was head of till and customer service for FOH
  • Stepped into baking role baking all cakes and slices
  • Brought my own recipes to Cafe Cuba that were trending in popularity on Tik-Tok to increase sale and profitability
  • Asked customers to review my baking to give feedback for improvement to improve my baking and future sales
  • Managed customer service operations, including taking orders and resolving complaints.
  • Trained new employees on FOH operations
  • Worked POS systems on the till
  • Worked as head of pass. Working alongside kitchen and FOH to ensure food presentation was consistent for Cafe Cuba's great reputation and that food delivered to the correct table within reasonable time
  • Reviewed and ordered stock
  • Worked closely with my boss Darlene Woodhead to learn all the procedures at her Cafe to improve my skill sets
  • Built long lasting therapeutic relationships with customers to maintain great customer retention and sales
  • Built long lasting relationships with my team to maintain a positive workplace environment and maintain productivity

Crisis Team

Massey University
03.2023 - 04.2023
  • Nursing Student taking part in Mental Health Placement
  • Took phone calls with Crisis Team for New Zealanders based in the Manawatu area, and accessed their needs and booked them in for a Face to Face consultation at the Palmerston North Community Centre at Palmerston North Hospital
  • Carried out Face to Face assessments with patients seeking professional help for mental health with supervision from my preceptors. Asking and documenting MSE questions
  • Working alongside my preceptors to evaluation safety risks for patients and evaluating if urgent medical intervention of admission at Palmerston North Psychiatric ward was necessary or if our patients portfolio was needed to be taken to triage table and refereed to a particular team in within Palmerston North Mental Health services.
  • Documented risk to each client and context of concerns.
  • Used skills such as active listening and built therapeutic relationships to connect with patients and address concerns.
  • Worked alongside Palmerston North Mental Health nurses to gain an understanding of working for Mental Health and the types of documentation and experiences they have encountered to develop my understanding of the workplace
  • Worked alongside the Police in Palmerston North to carry out Wellbeing checks of individuals to access their personal safety and health, following protocols of New Zealand laws and nursing competences when doing so
  • Maintained accurate records and documentation, ensuring compliance with all applicable regulations and standards.
  • Coordinated multidisciplinary teams to respond effectively to crises, reducing negative outcomes for individuals involved.


Student Nurse

Massey University
01.2023 - 02.2023
  • Worked alongside experienced nursing professionals to learn new procedures.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Assessed care needs of patients and families utilising nursing processes.
  • Observed and documented patient factors such as physical activity levels, fluid balance and skin assessments to understand conditions Administered close patient care, checked vital signs, did wound care, and worked closely with my CTA.
  • Assisted with patient transfers, observing safety protocols to prevent damage to patient and self.
  • Utilized therapeutic communication techniques to facilitate patient's optimum level of wellness.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Administered close patient care, checked vital signs, and monitored telemetry.


Front of House

Glasshouse Cafe
12.2019 - 01.2023
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Worked independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Built therapeutic relationships with regular customers by remembering names, food preferences, and personal life details to enhanced their experience at the Glasshouse and encourage them to continue supporting the cafe.
  • Monitored inventory levels for front of house supplies
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Was in charge of managing bookings, the till and cabinet.

Education

High School Diploma -

Queen Margaret College
Wellington, New Zealand
11.2021

Skills

  • Positive Attitude
  • Emotional Intelligence
  • Strong interpersonal skills
  • Empathic Listener
  • Critical Thinking
  • Proactive Learner
  • Crisis Management
  • Multitasking
  • First Aid/CPR

Accomplishments

  • Wellbeing Prefect, 2021, In this role, I have lead a group of 50 students that are a part of Queen Margarets Wellbeing team, 2021, with my supervisor. I have also lead Pink Shirt day, set up our wellbeing wall, provided support to students during lockdown and all year round, and helped lead Wellbeing Week alongside our Wellbeing team.
  • Generosity Of Spirit Award, 2021, In 2021, I was awarded the "Generosity of Spirit Cup" at Queen Margaret College for development of sound character, fairness, kindness, generosity, and being the person that the Year 13 Cohort turn to when they need something
  • Sophia Crestani Award, 2020, The first recipient of the Sophia Crestani Award at Queen Margaret College for "Sparkle, Creativity, and kindness."
  • Raised $800 for New Children's Hospital Wellington, 2020, Raised $800 at Queen Margaret College for the new children's hospital in Wellington, to purchase a new interactive Tv, as a part of Nicolas Volpicelli-Muollo community project at Scots College.

References

Stephanie Perniskie, 027 528 9193, stephanieperniskie@icloud.com

Kate Woodall, cafe@californiagarden.co.nz

Darlenne Woodhead, Owner of Cafe Cuba, number available on request


Timeline

Front of House, Baker

Cafe Cuba
04.2023 - Current

Crisis Team

Massey University
03.2023 - 04.2023

Student Nurse

Massey University
01.2023 - 02.2023

Front of House

Glasshouse Cafe
12.2019 - 01.2023

High School Diploma -

Queen Margaret College
Stephanie Perniskie