Stephanie Tuhega
Auckland
Summary
Efficient and results-driven Food Service Manager with a background in managing fast-paced dining establishments. Skilled in team leadership, operational management, and customer service enhancement. Demonstrated ability to improve workflow, and streamline operations for increased efficiency. Impact made in previous roles includes elevating guest satisfaction through strategic service improvements, and fostering a positive work environment for staff.
Overview
8
8
years of professional experience
Work History
Cafe Manager
Five Loaves & Two Fish Catering
Herne Bay, Auckland
01.2023 - Current
- Managing daily operations, including scheduling and budgeting
- Mentoring and training new employees on company policies and procedures
- Responsibility for all food safety and council accreditation
- Liaise with owners to ensure alignment of goals and objectives
- Coaching and motivating team, to ensure exceptional customer service
Cafe Manager
Huckleberry Organics
New Lynn, Auckland
07.2021 - 12.2022
- Managing daily operations, including scheduling and budgeting
- Responsibility for all food safety and council accreditation
- Mentoring and training new employees on company policies and procedures
- Coaching and motivating team, to ensure exceptional customer service
- Liaise with owners to ensure alignment of goals and objectives
- Responsibility for accounts payable, payroll and recruitment
Head Chef
Murray - Mexican Cantina
Piha, Auckland
12.2019 - 05.2021
- Managing daily operations, including scheduling and budgeting
- Responsibility for all food safety and council accreditation
- Liaise with owners to ensure alignment of goals and objectives
- Responsibility for preparation and presentation of quality product
- Product innovation and development
School Administrator
St. Cuthbert's College
Epsom, Auckland
01.2017 - 01.2018
- Maintained collaborative relationships with teachers, staff, parents, and students to foster an inclusive learning community
- Performed administrative duties in support of students and their learning
- Maintained records for documenting student attendance and performance
- Prepared and maintained attendance, activity, planning, accounting, and personnel reports and records for officials and agencies
Education
Bachelor of Law - Part 1
AUT
Auckland01.2024
NZ Diploma in Business - Business Administration and Management
UNITEC
Auckland04.2009
Professional Cookery - Hospitality
AUT
Auckland04.1997
Skills
- Customer engagement
- Health and safety regulations
- Staff management
- Sales tracking
- Employee scheduling
- Business marketing
- Menu updating
- Cafe operations
- Continuous improvement
- Hiring and training employees
- Teamwork and collaboration
- Reliable and responsible
- Problem-solving
- Attention to detail
- Time management
- Multitasking abilities
- Organizational skills
- Excellent communication
- Adaptability and flexibility
- Barista skills
Additional Information
I am a keen sportsperson who enjoys netball, fitness and reading., I enjoy travel and have visited 29 countries in recent years., I am a proud Maori and Niuean woman of Ngati Porou descent., I am a dedicated mother, and my family is of the utmost importance to me., I have had a successful first year at AUT Law School in 2024., I completed 'Legal Reasoning & Writing' gaining a Pass with Clear Distinction.
References
- Cindy Ying, Owner And Proprietor, Five Loaves & Two Fish Catering, 02102137777, cindyjying@gmail.com
- Sue May, Owner And Proprietor, Murray - Mexican Cantina, (021) 205-6022, littlemurraypiha@gmail.com
- Edith Te Whata, Barrister, Aunt, NZ Ministry Of Justice, 02102000198, edith.tewhata@gmail.com
Awards
Legal Reasoning and Writing Pass with Clear Distinction
Personal Information
- License: Full License
- Date of Birth: 07/11/76
Timeline
Cafe Manager
Five Loaves & Two Fish Catering
01.2023 - Current
Cafe Manager
Huckleberry Organics
07.2021 - 12.2022
Head Chef
Murray - Mexican Cantina
12.2019 - 05.2021
School Administrator
St. Cuthbert's College
01.2017 - 01.2018
Bachelor of Law - Part 1
AUT
NZ Diploma in Business - Business Administration and Management
UNITEC
Professional Cookery - Hospitality
AUT
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